Program Manager, Transitional Assessment Center
The UC Transitional Assessment Center Program Manager is responsible for overseeing the transitional assessment center program site and services provided to clients in these programs. This individual is also responsible for directly supervising the Senior Unit Supervisor, Case Management Supervisor and Clinicians.
- Master’s level degree in Human Services, Social Work, or related field of study from an accredited college;
- At least two (2) years of experience working in a child caring institution, preferred;
- Bi-lingual – English and Spanish, preferred;
- Demonstrate excellent clinical, therapeutic and crisis intervention skills;
- Demonstrated supervisory, written and verbal communication skills;
- Eligible to obtain professional licensure or registration;
- Knowledge of state, community and agency resources;
- Prior experience working with diverse populations, a plus
- Computer and typing skills sufficient to perform essential job functions;
- Active motor vehicle license and a reliable automobile with adequate insurance coverage;
- Pass a criminal history screen, including state and local child protection agency registries;
- Subscription to and integration of the agency Statement of Faith, Mission Statement, and Diversity, Equity and Inclusion Commitment.
ESSENTIAL JOB RESPONSIBILITIES:
- Regularly meet and partner with the Program Director, Leadership Team and Branch Director as applicable;
- Direct, train, and develop Senior Unit Supervisor, Case Management Supervisor, Clinicians and any other direct reports;
- Cultivate an environment where program staff model positive adult behaviors, while also nurturing youth and providing structure, support, respect, and trauma-informed care;
- Assist the Program and Branch Director with the preparation of the annual budget, goals, and objectives;
- Ensure program and site operations and services are consistent with the established agency, state, federal, and licensing standards and requirements;
- Ensure agency policies and procedures are enforced through completion of staff evaluations, conference request, time sheets and reimbursement vouchers;
- Maintain, enhance, and develop positive relationships with referral sources, community agencies, and community progressions;
- Participate in public relations for the program when appropriate;
- Ensure all case recording expectations satisfy state and agency requirements;
- Collaborate with intake and referral teams to ensure appropriate capacity and placement of youth in programs;
- Stay up-to-date on current trends and theories related to the program, while proactively recommending changes to agency policy and practice, as necessary;
- Participate in speaking engagements, courses and learning experiences, when necessary;
- Implement and enhance the use of the trauma-responsive Sanctuary model of care;
- Stay abreast of all agency, federal, and state regulatory requirements related to social services (ORR, COA, DCWL, etc.);
- Complete other duties as assigned.
We value and embrace the principles of diversity, equity, and inclusion; our culture is strengthened and our workplace is more dynamic. We are a global organization with multicultural staff, clients and stakeholders, so we strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. More work remains, but we are deeply committed to honestly acknowledging and addressing the impacts of race and racism throughout the organization. This work can be uncomfortable and even painful, but we believe that the greatest challenges bear the greatest rewards.