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Intern, IT Support (Req #6022)

Intern, IT Support 
Location: Hybrid | Plano, TX 
Requisition #6022 
Job Overview: 
We are looking for an IT Technical Intern for up to 10 weeks in our office to assist with the daily IT activities. The intern will be tasked with completing IT-driven initiatives with deadlines. 
About Spirent Communications  
Spirent is the leading global provider of automated test and assurance solutions for communications networks, cybersecurity, and positioning. 
We provide innovative products, services, and managed solutions that address the test, assurance, and automation challenges of a new generation of technologies, including 5G, cloud, autonomous vehicles, and beyond. From testing in the lab to testing in the real world, Spirent helps companies deliver on their promise to their customers of a new generation of connected devices and technologies. 
Why Spirent?... Because together we can shape tomorrow! 
Spirent is its people. When you join the Spirent team, you will join forces and work alongside some of the industry’s most passionate subject matter experts. In an environment of innovation, you will find a place where you can grow, think, explore, create, and make change happen. 
At Spirent, we believe that diversity and inclusion are essential to thriving in the ever-changing world of global technology. We embrace a culture where difference is valued and openness, mutual respect, collaboration, and fairness are considered fundamental. Spirent does not tolerate discrimination or offensive behavior of any kind. We are committed to creating workplaces that genuinely reflect the diversity of the world we serve and an environment where everyone feels empowered to bring their full, authentic self to work. 
Your success is vital to our success, which is why we will support you to perform, grow, and contribute – with the confidence to be yourself. And to support your personal wellbeing, we hope you will love our dedication to creating the right work and life balance experience! 
Join Spirent and together let’s shape tomorrow! 
Job Responsibilities: 
Responsibilities include but are not limited to: 
  • Troubleshoot hardware issues with laptops/desktops. 
  • Image new desktops/laptops. 
  • Resolve help desk tickets as needed. 
  • Assist with IT initiatives such as vulnerability management, OS patching, and major version updates, etc. 
Job Requirements: 
This is an ideal position for a college student currently pursuing a degree in Information Technology or MIS. 
  • Good verbal communication and customer service skills are required. 
  • Familiarity with troubleshooting hardware and software on Desktops and Laptops required. 
  • Ability to work a minimum of 15 hours a week but not to exceed 40 hours a week.