Public Health Case Manager (Community Health Worker)
Public Health Case Manager (Community Health Worker)
Job ID: 106827
Location: Oregon City, Oregon
Full/Part Time: Full Time
Regular/Temporary:Limited Term
CLACKAMAS COUNTY CORE VALUES
Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:
• Service
• Professionalism
• Integrity
• Respect
• Individual accountability
• Trust
By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve.
That's the Clackamas County SPIRIT.
https://www.clackamas.us/countyadmin/spirit
Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring.
We encourage applicants of diverse backgrounds and lived experience to apply.
CLOSE DATE
This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, February 13, 2023.
This is a limited term position anticipated to last three (3) years from the date of hire. Limited term positions may not extend past three (3) years.
PAY AND BENEFITS
Annual Pay Range: $51,451.97 - $64,832.46
Hourly Pay Range: $26.385626 - $33.247415
Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.
Employee benefits become effective the first of the month following an employee's date of hire.
Attractive benefits package and incentives for employees in regular status positions are detailed below.
Generous paid time off package, including:
• 12 hours of vacation accrued per month
• 8 hours of sick accrued per month
• 10 paid holidays and 1 personal day per year
Other Benefits:
• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
• Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
• OPSRP members get vested after five years of contributions or when they reach age 65
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Robust EAP and wellness programs, including gym discounts and wellness education classes
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see links below for additional information)
This is a full time County position represented by the Employees' Association.
https://dochub.clackamas.us/documents/drupal/1e311321-f9ff-4daa-8753-bbdfb4e8d1b4
http://www.clackamas.us/des/benefits.html
JOB DETAILS AND QUALIFICATIONS
About the position:
Are you passionate about helping others?
Do you have exceptional skills in building partnerships through a commitment to providing excellent customer service?
Clackamas County currently offers two different public health nurse home visiting programs:
• Babies First! is a home visiting program for at-risk families with babies and children up to age 5.
• The CaCoon program serves children and youth with special health needs from birth to age 21 years.
Home visiting is a public health strategy to improve the health status of women, children, families, and communities. Nurse and/or community health worker-client relationships are built on trust, mutual respect and empowerment. We serve families from many different cultural and ethnic traditions, languages, backgrounds, and abilities.
Due to these public health services, Clackamas County is actively developing our program to provide a full spectrum of home visiting services. Clackamas County's Nurse Home Visiting Program is seeking a Community Health Worker (Case Manager) to join our team. The Community Health Worker (Case Manager) provides high quality and culturally responsive care to increasingly diverse populations throughout Clackamas County. Ultimately the position promotes racial health equity.
Required Minimum Qualifications/ Transferrable Skills:*
Per the Oregon Health Authority, (https://secure.sos.state.or.us/oard/viewSingleRule.action?ruleVrsnRsn=280799 & https://secure.sos.state.or.us/oard/viewSingleRule.action?ruleVrsnRsn=280616), this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment.
• A minimum of 2 years of relevant experience working with marginalized communities to deliver culturally and linguistically appropriate health education; promote, maintain, and improve individual and community health; provide information on available resources, connect people to social supports, advocate for individual and community health needs, and provide services such as blood pressure screening or other health prevention screenings.
• Ability and demonstrated experience establishing and maintaining cooperative relationships with co¬workers, clients and/or the public.
• Customer Service experience.
• Strong written and oral communication skills.
• Proficient computer skills.
• Must pass a post-offer, pre-employment drug test. https://dochub.clackamas.us/documents/drupal/69fd8013-4594-4afd-bee9-f1e0aeab42ea
• Must pass a criminal history check which may include national or state fingerprint records check
• Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. http://dochub.clackamas.us/documents/drupal/828106a0-265a-47cc-a3a6-0a2c8b028673
Preferred Special Qualifications/ Transferrable Skills:*
• Oregon Health Authority Certified Traditional Health Worker with experience screening, counseling, and providing health information or education to Nurse Home Visiting participants.
• Experience working closely with health professionals to provide care coordination and system navigation for clients (e.g. food supplementation, housing, clothing, and medical assistance).
• Oregon Health Authority Oregon Health Plan Assistor with experience screening and enrolling participants in Medicaid.
• Knowledge and understanding of the origins and results of the disparities experienced by individuals and families related to racism and social-economic injustices.
*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
TYPICAL TASKS
Duties may include but are not limited to the following:
• Determines health care and social service needs of clients; interviews applicants, recipients, relatives, guardians, care providers and other involved parties; conducts comprehensive needs assessments, including psychosocial, financial and physical factors; evaluates functional impairment of clients.
• Develops and implements financial and service plans created by the RN to meet specific requirements of clients; determines appropriate treatment, training and care services; matches client needs with potential providers.
• Coordinates with health care providers, social service personnel and other agencies to obtain services; provides information and referral services to clients and families; advocates for client and other agencies for services.
• Monitors client progress and ensures case plans are carried out; visits clients in homes, hospitals and residential care facilities; notes changes in mental/physical condition and deficiency in care being provided; reports and may investigate abuse and neglect complaints.
• Develops and coordinates resources to provide clients and potential clients with needed services; develops support groups and volunteer programs; markets programs and recruits clients, service providers and volunteers.
• Advocates for clients with family, providers, public and private agencies, law enforcement agencies, justice system, schools and others; provides information on client disability; responds to emergencies and negotiates resolution of problems.
• Provides counseling, training and support to clients, families and providers in regard to placement and care/treatment plan choices, personal goals, daily living skills, financial planning, vocational and job readiness and medication management.
• Writes case plan summaries; documents services provided to client; researches and compiles case statistics; develops, submits and modifies necessary documentation to implement payments and program benefits; prepares documentation for hearings.
REQUIRED KNOWLEDGE AND SKILLS
Working knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs.
Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality, and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology.
Skill to: Gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment.
WORK SCHEDULE
This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the https://dochub.clackamas.us/documents/drupal/9065b5fb-2237-47ce-9534-e7c8c40fc2bc and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.
EXPLORE CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.
http://www.clackamas.us/
http://www.clackamas.us/onboarding/
https://www.mthoodterritory.com/
http://www.clackamas.us/diversity/
ABOUT THE DEPARTMENT
The health of a community is a key indicator about its quality of life. At Clackamas County Public Health, we are committed to improving the quality of life in Clackamas County by offering services and engaging in activities that protect and promote the health of its residents.
Public Health's Mission
Promote and assist individuals, families & communities to be healthy, safe and thrive. By working with our communities, Public Health assures conditions that:
•
Prevent injury & disease
•
Promote health
•
Protect food, water & air
•
Prepare for emergencies
Public Health is a Division of the Health, Housing, and Human Services (H3S) Department.
http://www.clackamas.us/publichealth/
APPLICATION PROCESS
Clackamas County only accepts online applications.
Help With Your Application:
https://dochub.clackamas.us/documents/drupal/6b3147a3-bf84-4f52-8238-64a37e936b4f
https://www.clackamas.us/jobs#helpwiththeapplication
If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:jobs@co.clackamas.or.us?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE
https://www.clackamas.us/des/jobs.html
https://dochub.clackamas.us/documents/drupal/a67ee11c-861c-4126-aa5a-4dec6174f6eb
VISA SPONSORSHIP
Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.
EQUAL EMPLOYMENT OPPORTUNITY
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
RECRUITING QUESTIONS?
Jimmy Henry, HR Recruitment Business Partner
mailto:JHenry@clackamas.us
To apply, visit https://apptrkr.com/3851119
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