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Program Coordinator II, Healthy Start Systems

City of Boston Residency Required

Job Description
The Division of Healthy Start Systems is in the Child, Adolescent, and Family Health Bureau (CAFH) at the Boston Public Health Commission. The mission of the Division to promote infant, maternal, and family health with a focus on reducing health inequities. The Division includes the following programs: Boston Healthy Start Initiative, Healthy Baby/Healthy Child, Healthy Start in Housing, Welcome Family, and Shirley's Food Pantry. These programs provide support to clients through care coordination, connection to resources, health education, and advocacy.
Position Description: The Program Coordinator II is responsible for supporting continuing education and training for public health advocates in the Division of Healthy Start Systems. Funded by a three-year CDC grant to support the community health worker (CHW) workforce, Program Coordinator II works in partnership with HSS staff and senior management to increase the capacity of public health advocates to respond to the needs of families and communities impacted by the COVID-19 epidemic. The Program Coordinator II will research, assess, and disseminate materials and resources to increase the capacity to serve clients. The Program Coordinator will also conduct virtual and in-person trainings to increase PHA capacity.
Duties and Responsibilities:
  • Working to help BPHC advance as an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy.
  • Promote health equity, inclusion, and diversity within the BPHC, department, and community.
  • Knowledge of or willingness to learn about the role of public health in addressing racism, the social determinants of health, and inequities in health outcomes as well as strategies to advance racial justice and health equity.
  • Develops, implements, and manages projects and/or initiatives for assigned BPHC program/departments.
  • Supports the design and implementation of a three-year, CDC-funded project to support the workforce development of community health workers with an emphasis on Healthy Baby/ Healthy Child Public Health Advocates
  • Develops and implements activities to ensure effective operations and compliance with established standards and/or contracted goals & objectives. Serves as a Team Leader on specific projects.
  • Under the guidance of the HSS Manager, develops and implements activities to achieve program goals & objectives.
  • Coordinates activities which may include fiscal monitoring; grant writing; monitoring of funded programs or agencies to ensure compliance; report preparation and writing; and assisting with developing and distributing communications, brochures, and educational materials.
  • Coordinates activities including the development and dissemination of brochures and educational materials.
  • Coordinates professional development and professional practice trainings for public health advocates in the Healthy Baby/Healthy Child program as well as community health workers who support maternal and child health.
  • Collaborates and meets with management staff to determine program requirements, standards, and goals.
  • Collaborates with internal stakeholders in the Commission to support this project including the Community Health Education Center, The Community Initiative Bureau, and the Early Childhood Mental Health Program
  • Evaluates projects or initiatives to determine their effectiveness and recommend changes/improvements.
  • In partnership with the Research and Evaluation Office, designs and implements evaluation to determine the reach and impact of the program.
  • May supervise employees; train and evaluates staff; review the work of subordinates for completeness, and content accuracy.
  • Delivers services according to established program protocol.
  • Performs other duties as required.
Supervision: The Program Coordinator is supervised by the Healthy Start Systems Program Manager.
Travel: Intermittent local travel is required.

Minimum Qualifications
Qualifications/Skills/Knowledge Required
  • Master's degree in Public Health, Health Policy Administration, or a related discipline, such as curriculum and instruction, or health communications required; OR BA/BS and 2 years of equivalent experience in public health program coordination, education, or training OR 5 years of equivalent experience in public health program coordination, education, or training may be substituted for undergraduate degree.
  • Demonstrated experience conducting trainings or educational interventions.
  • Ability to write clear, concise reports, and to follow and to give written and oral instructions in a precise, understandable manner.
  • Ability to establish rapport with others and to maintain harmonious working relationships with others.
  • Advanced experience with and knowledge of local community agencies and health care providers.
  • Exceptional organizational skills with the ability of developing timelines and meeting deadlines.
  • Demonstrated cultural competence with the diverse ethnic, cultural, and socio-economic groups.
  • Excellent interpersonal skills and ability to communicate effectively.
  • Bilingual and/or bicultural applicants encouraged to apply.
Qualifications Preferred
  • Experience in quality improvement
  • Experience in curriculum and/or training development
  • Knowledge of Boston and the communities most impacted by maternal and child health inequities.
  • Knowledge of the Boston Public Health Department
  • Professional experience as a community health worker

Additional Information
City of Boston Residency Required. A Criminal Offenders Records Information request must be completed for this position. However, a record is not an automatic bar to employment but is reviewed in relation to the job applied for., This position requires direct client/patient contact and as a result of such direct contact, certain immunizations will be recommended and/or required prior to commencement of employment duties., Any position that requires an advanced degree will be subject to education verification, This is a grant funded position, The Boston Public Health Commission is an EEO Employer and all applicants meeting the minimum requirements are eligible to apply, The advertised shift and schedule are subject to change at the departments discretion.

Union Status
Job Grade
Pay Range
$993.89 - $1,187.79/Weekly
Standard Hours
35 hrs/wk, 9-5, occasional weekends and evenings