You are viewing a preview of this job. Log in or register to view more details about this job.

Staffing Coordinator - Homeless Services

Job Description

The mission of the Boston Public Health Commission (BPHC) is to protect, preserve, and promote the health and well-being of all Boston residents, particularly the most vulnerable. The BPHC envisions a thriving Boston where all residents live healthy, fulfilling lives free of racism, poverty, violence, and other systems of oppression. The BPHC sets an expectation that all staff and leadership commit, individually and as part of the BPHC team, to hold ourselves accountable to establishing a culture of antiracism and advance racial equity and justice through each of our bureaus, programs, and offices.
Arranges for coverage for shift vacancies and other staffing needs within Homeless Services' programs and emergency shelters.

  • Oversees the hiring, training, scheduling, supervision, and evaluation of assigned staff, including permanent Floater and Fill-in Counselors.
  • Utilizes Telestaff or other staffing software systems to manage staffing and coverage.
  • Maintains accurate and up-to-date employee rosters in the Telestaff system.
  • Responds in a timely manner to employee coverage requests.
  • Serves as point of contact with Telestaff support team and developers.
  • Trains end users in the appropriate use of staffing system.
  • Monitors staff and supervisor compliance with staffing, scheduling, assignment, and overtime procedures.
  • Prepares weekly payroll, ensuring time entries are accurate and appropriately billed.
  • Performs administrative duties including but not limited to maintaining appropriate records, maintaining statistical information, evaluating utilization, and overseeing compliance.
  • Works in collaboration with supervisor and shift coordinators in the development of appropriate procedures.
  • Communicates with shift coordinators concerning issues related to assigned staff.
  • Prepares monthly staffing utilization and other reports for the finance department and administration.
  • Attends regularly scheduled meetings.
  • Other duties as assigned by supervisor.

Minimum Qualifications
  • Bachelor's Degree with a minimum of one (1) year supervisory experience and two (2) years office management experience OR College level course work equivalent to an Associate's degree with two (2) years supervisory experience and three (3) years office management experience OR high school diploma/GED and three (3) years supervisory experience and three (3) years office management experience.
  • Strong organizational and communication skills are required. Computer skills are essential.
  • Must have the ability to implement/maintain record-keeping documents, and spreadsheets, and track and record statistical information.
  • Experience in Human Service setting preferred.

Additional Information
City of Boston Residency Required, A Criminal Offenders Records Information request must be completed for this position. However, a record is not an automatic bar to employment but is reviewed in relation to the job applied for., This position requires direct client/patient contact and as a result of such direct contact, certain immunizations will be recommended and/or required prior to commencement of employment duties., Any position that requires an advanced degree will be subject to education verification, The Boston Public Health Commission is an EEO Employer and all applicants meeting the minimum requirements are eligible to apply.

Union Status
Job Grade
Pay Range
$24.64 to $27.74
Standard Hours
35 Hours per week, Monday to Friday, 9am to 5pm