Customer Service Clerk (Finance) part-time

Customer Service Clerk (Finance) part-time

 

 

STARTING SALARY RANGE: $20.98 - $23.53 per hour working up to 19 hours per week. Salary dependent on qualifications. The salary range for this position is $20.98 - $31.18. This position is represented by a union; you may refer to the AFSCME collective bargaining agreement available on our website. 

 

Please attach as part of your application all necessary documents verifying that you meet the minimum qualifications for the position.

 

This position performs a variety of functions within the Accounting Division of the Finance Department such as reconciling the daily deposit of all receipts, processing vending licenses, entering journal entries, and servicing customers both in-person and over the phone. 

 

To succeed in this role, applicants will need to effectively and clearly communicate to a full range of people inside and outside the organization, prioritize multiple projects, and organize time and resources efficiently. We are looking to add a team member with the ability to organize time and resources effectively and with accuracy. 

 

1.   Reconciles the daily deposits received in the Finance, Community Development and Police Departments to the amounts recorded in the financial software.

2.   Enters journal entries into the financial software system for all funds for the Village and Convention Center.

3.   Handles cash, check, and credit card transactions at the counter, ensuring proper documentation and recording with general ledger cash register codes.

4.   Processes vending renewals and licenses upon renewal. Tracks delinquent vending customers and refer to Code enforcement.

5.   Prepares invoices for multiple departments monthly and when requested. Enters receiving information for payment of invoices. Processes penalties on outstanding balances. Prepares monthly statements for all outstanding receivable accounts, creates aging reports and sends them to each department.

6.   Enters customers sent to an outside collection agency. Tracks past due invoices, enters in a spreadsheet and prepares info to be sent to Local Debt Recovery.

7.   Serves as the backup to the Finance Department Secretary for all meeting minutes and agenda items.

8.   Tracks the NSF checks and processes all auto lease tax returns.

9.   Processes over the counter water bill payments.

10.   Performs other duties as assigned.

1.   Education equivalent to a high school diploma.

2.   A minimum of one year of experience in a customer service related field.

3.   Proficiency with current computer software systems, including email, calendar programs, job specific software, and customer service systems preferred or within the first six months of employment.

 

Part-Time employees are not eligible for benefits.

 

Candidate screening process may consist of an application review, skills testing, employability assessment, interviews, reference checks, and other job-related testing or verifications. Chosen candidates will be subject to a background and criminal history investigation, and qualifying pre-employment medical examination and drug screen (including cannabis).