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Program Director, C-Work

About the organization: Compass Family Services is a 100+ year old nonprofit working on the front lines of San Francisco’s homeless crisis. We provide families experiencing or at risk of homelessness with comprehensive support to address immediate needs and ensure long-term success.

About the team: The C-Work team helps families remove barriers to employment, develop job readiness skills, enroll in job training programs, and get hired into high-quality jobs.

Compensation: $77,000 - $83,000 annually + great benefits

Schedule: Full time, Monday - Friday, primarily during standard business hours

Location: 37 Grove St., San Francisco (less than a block from BART/Muni).

Organizational Core Competencies: Accountable I Adaptable I Client-centered I Collaborative I Committed to Diversity, Equity, Inclusion, and Belonging I Resourceful

What the C-Work Program Director does:
The Program Director leads Compass’ workforce development program, C-Work, which helps people remove barriers to employment, enroll in job-training programs, learn job search skills, and ultimately find great jobs. We do this through intensive case management, weekly workshops, and community connections.

This is an exciting time to lead the C-Work team! We just received funding to develop a program helping people become childcare/preschool teachers. We’re looking for someone who can dive into program creation while also providing strong support to our current C-Work team.

Specific Responsibilities include:
  • Provide direct supervision and support to C-Work team members. This includes hiring, onboarding, training and professional development, evaluation, and ongoing supervision.
  • Ensure that all clients feel strongly supported and receive high quality services. Step in to support both staff and clients when difficult situations arise.
  • Ensure that C-Work consistently meets funder goals and requirements.
  • Partner with other Compass teams to strengthen our capacity to provide workforce development and employment services.
  • With Impact + Learning team, monitor data quality for the program. Use data to set program goals and improve outcomes.
  • With Finance team, manage program budget and ensure that funds are fully expended over the course of each year.
  • With Development team, complete grant reports and applications for new and ongoing funding.
  • Represent C-Work both internally and in the community.

The Program Director should have these skills and experiences:
  • Professional experience in Workforce Development is required.
  • At least two years of experience supervising staff as a Manager or Director is required.
  • Deep understanding of: issues facing homeless and at-risk families; trauma-informed care.
  • Strong leadership and program management skills.
  • Proficiency with computer programs, including Word/Excel/Outlook; Salesforce a plus.
  • Deep commitment to and demonstrated success discussing, integrating, and promoting diversity, equity, inclusion and belonging throughout a complex and dynamic organization.
  • Bilingual Spanish is a major plus.


Compensation and Benefits:
  • Salary range: $77,000 - 83,000 annually
  • Paid time off: 19 days of vacation your first year, 24 in your second. Also paid holidays, sick time, time off for education, and family leave.
  • Insurance: health, dental and vision insurance are fully covered by Compass for employees and dependent children.
  • Retirement: after one year of work, Compass contributes an amount equal to 5% of your salary into a retirement account.

Location and COVID safety:
  • Work location: 37 Grove St. (less than a block from Civic Center BART/MUNI)
  • Primarily in-person. There may be some flexibility with remote work after the initial training period, but most work days will be in the office.
  • COVID vaccination required for all staff.

To Apply:
Please apply through our online application.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an equal opportunity employer and actively seek to recruit a diverse workforce. Employees must embrace the idea that Diversity, Equity, Inclusion, and Belonging contribute to the success of our underserved communities, and therefore to shared prosperity in our city and region. Compass Family Services is committed to the continuous work of implementing specific actions that will disrupt systemic prejudice and improve equity across programs and departments, to become an example to partners who also believe in a culture of inclusion that leverages diversity.