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Job ID576482 HIV Clinical Technical Assistance Program Manager - NYC DOHMH

Job ID576482
Business Title
HIV Clinical Technical Assistance Program Manager, Bureau of Hepatitis, HIV, and STI
Title ClassificationNon-Competitive
Job CategoryHealth, Policy, Research & Analysis
Career LevelExperienced (non-manager)
Work Location42-09 28th Street
Division/Work UnitHIV Programs
# of Positions1
Title Code No21744 Level03
Proposed Salary Range$ 84,468.00 - $ 97,138.00 (Annual)

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Job Description

Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live.

As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, innovating in science and scholarship to advance public health knowledge, and responding to urgent public health crises — from New York City’s yellow fever outbreak in 1822, to the COVID-19 pandemic — we are a hub for public health innovation, expertise, and programs, and services. We serve as the population health strategist, and policy, and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others.

Our Agency’s five strategic priorities, building off a recently-completed strategic planning process emerging from the COVID-19 emergency, are:
1) To re-envision how the Health Department prepares for and responds to health emergencies, with a focus on building a “response-ready” organization, with faster decision-making, transparent public communications, and stronger surveillance and bridges to healthcare systems 2) Address and prevent chronic and diet-related disease, including addressing rising rates of childhood obesity and the impact of diabetes, and transforming our food systems to improve nutrition and enhance access to healthy foods
3) Address the second pandemic of mental illness including: reducing overdose deaths, strengthening our youth mental health systems, and supporting people with serious mental illness
4) Reduce black maternal mortality and make New York a model city for women’s health
5) Mobilize against and combat the health impacts of climate change

Our 7,000-plus team members bring extraordinary diversity to the work of public health. True to our value of equity as a foundational element of all of our work, and a critical foundation to achieving population health impact in New York City, the NYC Health Department has been a leader in recognizing and dismantling racism’s impacts on the health of New Yorkers and beyond. In 2021, the NYC Board of Health declared racism as a public health crisis. With commitment to advance anti-racist public health practices that dismantle systems that perpetuate inequitable power, opportunity and access, the NYC Health Department continues to work in and with communities and community organizations to increase their access to health services and decrease avoidable health outcomes.


The New York City Department of Health and Mental Hygiene (NYC DOHMH)'s Bureau of Hepatitis, HIV, and Sexually Transmitted Infections (BHHS) oversees the City's response to viral hepatitis, HIV, and sexually transmitted infections (STIs). Its mission is to improve the lives of New Yorkers by ending transmission, illness, stigma, and inequities related to viral hepatitis, HIV, and STIs. BHHS's work includes testing initiatives; prevention, care, and treatment programming; epidemiology and surveillance; training and technical assistance (TA); community engagement; social marketing; policy advocacy; and racial equity and social justice initiatives. The Clinical Operation and Technical Assistance (COTA) program works to measure, report on, and improve the quality of prevention and care services delivered to people with HIV (PWH) as well as those vulnerable to contracting HIV. The COTA program engages in a variety of activities including clinical and non-clinical provider trainings, assessment of clinics via site visits and survey assessments, provision of targeted TA, production of resources and presentations on findings and implications, and engagement with internal and external partners. As a part of the national plan to End the HIV epidemic (EHE), COTA's HIV Clinical TA team will be expanding immediate initiation of antiretroviral therapy (iART) and launching long-acting injectable antiretroviral therapy (LAI ART) Public Health Detailing Campaigns. These evidence-informed clinical outreach strategies have shown to effect behavior change in providers and promote adoption of practices that can improve patient health outcomes.

The LAI ART detailing campaign will involve conducting virtual visits with clinicians and social service providers across NYC to provide tailored TA supported by an LAI ART public health action kit. The action kit will consist of materials that support provider learning, LAI ART implementation, and patient-centered shared decision-making tools. In addition, the Clinical TA team will incorporate Racial Equity and Social Justice principles to ensure equitable provision of iART and LAI ART to priority populations (i.e., men who have sex with men of color, women of color, transgender women, youth [ages 13-24], and older PWH). COTA seeks one HIV Clinical Technical Assistance (TA) Program Manager to lead the planning, implementation, and project management of the iART and LAI ART Public Health Detailing Campaigns, and other clinical HIV TA efforts.


Lead the development and overall design of topic-specific detailing campaigns and TA strategy, utilizing a data-informed and racial equity and social justice approach to increase awareness of LAI ART and other topics among HIV clinical providers and PWH.
Oversee a project management strategy to guide the roll out and on-going management of TA interactions (e.g., calls, site visits, webinars etc.) with clinical and non-clinical providers.
Develop and update standardized operating procedures to guide the implementation of the iART, LAI ART, and future TA.
Supervise a team of City Research Scientists, including at least one direct report.
Lead weekly team meetings to check in on all aspects of current Public Health Detailing efforts and other HIV clinical focused TA.
Support the team to develop and nurture TA skills and strategies to promote behavior change among clinical providers through various means including workshops, site visits, webinars, curriculum development, and production of virtual learning materials.
Collaborate with COTA's Planning, Monitoring, and Evaluation (PME) team to develop evaluation plans for HIV Clinical TA detailing campaigns and TA activities.
Collaborate with COTA's Training and Technical Assistance Program (T-TAP) team to contribute to the development of eLearnings on iART, LAI ART, and other HIV treatment strategies.
Contribute to annual and semi-annual reports to funders.
Partner with other BHHS Programs to understand current activities to inform the development of TA activities.
Co-facilitate trainings on public health detailing for internal and external colleagues.
Manage relationships with contracted subject matter experts supporting HIV Clinical TA activities.
Attend and contribute to Public Health Partners Connect (Salesforce) user group meetings to identify new tools to support TA relationship building.
Identify and develop opportunities for making contributions to the public health literature by submitting abstracts and mentoring staff to submit abstracts to national conferences and papers to peer review journals.
Represent and present on iART, LAI ART, and future Public Health Detailing Campaigns and TA as requested at both internal and external meetings.
Perform ad-hoc duties as may be assigned by supervisor.

Minimum Qual Requirements

1. For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
To be appointed to Assignment Level II and above, candidates must have:
1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
2. A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

Probationary Period
Appointments to this position are subject to a minimum probationary period of one year.

Preferred Skills

Excellent written, oral, and interpersonal skills.
Ability to assess HIV clinical providers' needs, communicate clinical information, and deliver engaging presentations.
Outstanding organizational, time and project management skills.
Knowledgeable about HIV prevention and treatment.
A minimum of 5 years of experience in the public health project management and implementation.
A minimum of 3 years of experience working with clinical and non-clinical providers in a clinical, research, or other health care setting, or equivalent clinical training.
Ability to collaborate with subject matter experts and managers in training and TA resource development, delivery and modification.
Experience with abstract and manuscript development.
Solid working knowledge of MS Office software.
Nursing or PharmD degree a plus.
Keen attention to detail and ability to handle multiple and diverse assignments efficiently and effectively.
Ability to work effectively with a diverse staff of trainers, planners, capacity-building experts, clinicians, program managers, and service providers within the NYC DOHMH and at external agencies, including HRSA. Exceptional relationship-building and influencing skills a plus.

Additional Information


Please note: If you are called for an interview you will be required to bring to your interview copies of original documentation, such as:
• A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver’s license. 

• Proof of Education according to the education requirements of the civil service title. 

• Current Resume  

• Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e. Telephone, Cable, Mobile Phone)

Additional documentation may be required to evaluate your qualification as outlined in this posting’s “Minimum Qualification Requirements” section. Examples of additional documentation may be, but not limited to: college transcript, experience verification or professional trade licenses.

If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment.  By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card.


As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at


To Apply

Apply online with a cover letter to In the Job ID search bar, enter: job ID number # 576482.

We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.

The NYC Health Department is committed to recruiting and retaining a diverse and culturally responsive workforce. We strongly encourage people of color, people with disabilities, veterans, women, and lesbian, gay, bisexual, and transgender and gender non-conforming persons to apply.

All applicants will be considered without regard to actual or perceived race, color, national origin, religion, sexual orientation, marital or parental status, disability, sex, gender identity or expression, age, prior record of arrest; or any other basis prohibited by law.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your resume that you would like to be considered for the position under the 55-a Program.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
POSTING DATE03/07/2023
POST UNTIL06/27/2023
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.