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Building Maintenance Supervisor - (230004D3)

The Massachusetts State Public Health Laboratory (SPHL) under the Department of Public Health (DPH) is seeking a dynamic and skilled candidate to serve as the Building Maintenance Supervisor. The selected candidate will be responsible for the maintenance and repair of buildings and related equipment, including snow removal operations. This position will receive work requests, schedule projects, order necessary equipment and supplies, and supervise the work of building maintenance staff and contractors.

The ideal candidate for this role should have knowledge of industrial-type ventilating, air conditioning, heating, and refrigeration systems, as well as the methods and techniques used in the maintenance of heating, air conditioning, electrical, and plumbing systems. Strong problem-solving and communication skills are also essential, as well as the ability to work well under pressure and respond to emergency situations.
Duties and Responsibilities (these duties are a general summary and not all inclusive):

  • Schedule, assign, and oversee maintenance and repair projects for buildings and related equipment, including snow removal operations, while ensuring work is completed on time and within budget.
  • Receive, prioritize, and respond to numerous building user requests, determine project priorities, and schedule projects effectively.
  • Prepare reports on the status of work, requests, customer complaints, and work performance as needed; expedite the response time in handling and resolving routine service calls.
  • Collaborate with staff in the repair, maintenance, renovation, and upkeep of buildings and facilities, and coordinate maintenance, repair, and/or construction projects of facilities with staff and contractors.
  • Partner with contracted cleaning staff to ensure that contract performance specifications are completed appropriately.
  • Consult with building users and others on complaints and requests regarding maintenance and custodial services and make recommendations regarding which projects should be contracted and those that should be completed by in-house staff.
  • Maintain records and prepare reports on building maintenance and custodial services and coordinate the activities of the building maintenance staff with those of other departments.
  • Conduct inspections of facilities to identify potential issues and implement preventive maintenance measures; enforce safety regulations and adhering to proper safety practices and procedures.
  • Stay informed of new equipment, methods, and procedures related to building maintenance and handle both routine and unusual problems related to building maintenance.
  • Ensure effective implementation of building maintenance and repair activities and the quality of work performed while demonstrating knowledge of hazards and safety precautions of the trade and utilizing computerized maintenance management systems.

Required Qualifications:

  • Awareness of the types and uses of industrial-type ventilating, air conditioning, heating and refrigeration systems.
  • Knowledge of the methods and techniques used in the maintenance of heating, air conditioning, electrical and plumbing systems.
  • Ability to read and interpret documents such as plans, specifications, blueprints and drawings.
Preferred Qualifications:

  • Capacity to work well under pressure and respond to emergency situations by reacting and assigning appropriate personnel.
  • Considerable knowledge of hazards and safety precautions of the trade. 
  • Comprehensive knowledge of the methods, procedures, materials and techniques used in the maintenance and repair of buildings and related equipment. 
  • Ability to perform maintenance and repair on a wide variety of building equipment.
  • Capable to transport heavy loads ranging from 50 to 100 pounds; ability to climb and work from ladder; climbing, standing, walking, stooping, and bending.
  • Understanding of standard facility management practices.
  • Experience utilizing computerized maintenance management systems.
  • Awareness of Massachusetts state agencies, facilities maintenance and management structure and organization.
  • Potential to present information both orally and in writing in a logical, concise, and comprehensive manner.
  • Demonstrated knowledge of proper administrative and fiscal procedures.

Working Conditions:

At times the employee is exposed to hazards associated with construction, maintenance, and repair work. Work is performed both indoors and outdoors. The employee may be called during off-duty hours to handle or coordinate work activities during emergency and snow situations.

About the Bureau of Infectious Disease and Laboratory Sciences (BIDLS):

The DPH Bureau of Infectious Disease and Laboratory Sciences (BIDLS), predominantly located in Jamaica Plain, provides public health response to infectious disease. These services include programmatic and epidemiologic response, as well as laboratory testing through the State Public Health Laboratory (SPHL).

Infectious disease response services address concerns of the general public as well as those disproportionately affected by infectious disease through a variety of risk factors. BIDLS administers ongoing disease reporting for over 90 reportable diseases in the state. Disease reporting review and follow-up with clinical providers and local boards of health is a central function of the bureau. Surveillance activity is complemented by an extensive contracted service system. These services are funded through state and federal resources and include prevention education, community outreach screening for infectious disease, immunization services, health service navigation, medical case management, insurance enrollment, housing assistance, and referral and linkage to infectious disease treatment. 

The SPHL provides scientific expertise and capacity to identify infectious agents, chemical agents, and other toxins that cause human disease. The SPHL is an active partner in joint activities with other bureaus/agencies such as environmental health, food and drug, agriculture, disease prevention and health promotion programs, and public safety. The SPHL is a reference laboratory of the national Laboratory Response Network (LRN) and is a U.S. Centers for Disease Control and Prevention (CDC) Select Agent laboratory. SPHL staff work closely with laboratory and disease prevention programs at the CDC, and partners with the U.S. Department of Homeland Security (DHS).

About the Department of Public Health:

The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high quality public health and health care services, and to promote wellness and health equity for all people in the Commonwealth.
We envision a Commonwealth in which all people enjoy optimal health. Massachusetts ranks among the healthiest of states according to comparative analyses, but we face numerous challenges, including chronic and infectious disease, substance abuse, violence, preventable hospitalizations, and health disparities.
DPH coordinates programs and policies to address specific diseases and conditions and offer services to address the needs of vulnerable populations. We also develop, implement, promote, and enforce regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families. We license health professionals, healthcare facilities and a variety of businesses that impact public health. We operate the state laboratory and four public health hospitals. We monitor health status and manage vital records including births, marriages and deaths. We educate people about public health issues and work closely with local boards of health and community partners to identify and solve public health problems.

More information can be found at: MA Department of Public Health

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit

Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the   Reasonable Accommodation Online Request Form

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #2


First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements:

Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in building maintenance, the major duties of which included (1) maintaining and/or repairing plumbing, electrical, heating, ventilating and/or air conditioning systems and/or (2) building custodial services and (B) of which at least one year must have been in a supervisory capacity. 

Special Requirements: None.
Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Executive Order #595: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption.
An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Official Title: Building Maintenance Supv II
Primary Location: United States-Massachusetts-Boston-305 South Street
Job: Equipment, Facilities & Services
Agency: Department of Public Health
Schedule: Full-time
Shift: Day
Job Posting: Mar 27, 2023, 9:53:54 AM
Number of Openings: 1
Salary: 47,987.94 - 65,388.44 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Sandra Semedo - 6173524250
Bargaining Unit: 02-AFSCME - Service/Institutional
Confidential: No
Hybrid Work Eligible: No