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Global Computer Systems Support Summer Intern

Position Overview:
  • The Unisys Corporate Security & Infrastructure Organization (CSIO) Digital Workplace Operations (DWO) Global
  • Computer Systems Support (GCSS) supports a wide variety of applications, tools, and technologies that run the business
  • and the GCSS Technician will help support in the successful resolution of service requests.
  • The Co-Op will work on the following areas:
  • Support End-users globally with specific priority base roles and incidents
  • Work closely with our GCSS Senior Leadership Support Team
  • Help create content for Knowledge Base Articles and Solutions on SharePoint and ServiceNow sites
As an intern you will additionally:
  • Use state-of-the-art Unisys-provided PC, Mac, and mobile device
  • Leverage business related software and applications
  • Document the role and how it is performed for future CSIO Co-Ops
  • Opportunity to support off-site SLT meetings
Key Qualifications
  • A Computer Technician Course program (CTC)
  • o Computer Technicians certificates (A+ Plus, MS certs)
  • o Intern or Co-Op experience desired but not required
  • o Any work experience in a computer support role desired but not required
Technical Skills:
  • o Exposure to Microsoft Office 365 Suite and Microsoft Office Clients
  • o Managing various Windows and macOS issues
  • o Exposure to Zoom, Teams, and similar communication platforms
  • o Experience with troubleshooting and finding solutions for software and hardware issues
Functional Skills:
  • o Excellent verbal communications skills
  • o Personable, outgoing, and highly motivated individual
  • o Tech savvy, understanding the technology present and future
  • o Responsible self-starter who can run with limited oversight and deliver results
  • o Flexible in taking on additional responsibilities as things change
  • o Must be able to lift, push, pull and carry up to 20 pounds.
  • o The position requires walking, stooping, kneeling or crouching into tight spaces