Lead Healthcare Data Analyst (Health Centers)
Lead Healthcare Data Analyst (Health Centers)
Job ID: 106888
Location: Oregon City, Oregon
Full/Part Time: Full Time
CLACKAMAS COUNTY CORE VALUES
Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:
• Individual accountability
By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve.
That's the Clackamas County SPIRIT.
Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring.
We encourage applicants of diverse backgrounds and lived experience to apply.
This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, April 10, 2023.
PAY AND BENEFITS
Clackamas County is committed to offering a high-quality benefits package to support employees and their families.
Annual Pay Range: $83,681.80 - $110,164.51
Hourly Pay Range: $40.231635 - $52.963706
Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.
Employee benefits become effective the first of the month following an employee's date of hire.
Attractive benefits package and incentives for employees in regular status positions are detailed below.
Generous paid time off package, including:
• 12 hours of vacation accrued per month
• 8 hours of sick accrued per month
• 10 paid holidays and 1 personal day per year
• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
• Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
• OPSRP members get vested after five years of contributions or when they reach age 65
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Robust EAP and wellness programs, including gym discounts and wellness education classes
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see links below for additional information)
This is a full time County position represented by the Employees' Association.
JOB DETAILS AND QUALIFICATIONS
Clackamas County Health Centers, a Federally Qualified Health Center (FQHC), is looking for a Lead Healthcare Data Analyst (classified as a Policy, Performance & Research Analyst, Senior) to join our Quality Improvement and Quality Assurance team. The person in this role will work with the Health Centers leadership team to improve the Health Center's ability to transform data into actionable information, identify data needs and how to collect and report information, and perform data analysis and reporting to support strategic initiatives within our Primary Care, Dental and Behavioral Health clinic sites.
The ideal candidate will have experience with health care data collection and analysis, experience with one or more process improvement methodologies, demonstrate skill in effective written, oral, presentation and interpersonal skills using non-technical terms, project management experience, ability to establish priorities, organize tasks and projects and work independently, and experience developing and presenting complex information to people with varying levels of background in a variety of formats, which may include in-person presentations, written reports or visual tracking systems, such as visual management dashboards and scorecards.
The Clackamas Health Centers provide primary medical care, dental care, mental health and substance abuse treatment. Our clinical sites are located in Oregon City, Clackamas, Gladstone, and Sandy for easy access by the community. We also sponsor school-based health centers. The Division is a mission-driven organization that works to promote the physical and mental health of those we serve in our community. Clackamas County Health Centers is a Federally Qualified Health Center (FQHC) designated by the Health Resources and Services Association (HRSA). As an FQHC, the Health Centers provide health care to Oregon Health Plan members, as well as uninsured, and underinsured families in Clackamas County.
Required Minimum Qualifications/ Transferrable Skills:*
Per the Oregon Health Authority, (https://secure.sos.state.or.us/oard/viewSingleRule.action?ruleVrsnRsn=280799 & https://secure.sos.state.or.us/oard/viewSingleRule.action?ruleVrsnRsn=280616), this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment.
• A minimum of five (5) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position
• One (1) year of experience in healthcare data collection, program analysis or program evaluation
• Experience with one or more process improvement methodologies: Total Quality, Lean, Six Sigma, ISO 9000 or other
• Experience developing and presenting complex information to people with varying levels of background in a variety of formats, which may include in-person presentations, written reports or visual tracking systems, such as dashboards and scorecards
• Project management experience
• Experience with Microsoft PowerBI
• Must successfully pass a criminal history check which may include national or state fingerprint records check
• Driving may be necessary for County business. Possession of a valid driver's license or an acceptable alternative method of transportation is required for occasional/incidental driving. Specific information on the County's driving policy can be found at http://www.clackamas.us/des/documents/epp/epp52.pdf
Preferred Special Qualifications/ Transferrable Skills:*
• Master's degree in information management, public health, or equivalent training and experience
• Experience conducting quality assurance recognition and/or accreditation efforts, such as NCQA, Joint Commission, Oregon PCPCH, or other established criteria
• Experience developing data and/or information from the EPIC electronic health record system
• Familiarity or experience with Medicaid, Oregon Health Plan and/or Federally Qualified Center rules, regulations and policy
• Experience with data mining, analysis and reporting using structured query language, analyzer, data and report writing tools such as SQL or Crystal Reports.
*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
Duties may include but are not limited to the following:
Data architecture and management:
• Promotes development and enhancement of organizational measurement systems such as Power BI dashboards, scorecards and other performance management tools
• Coordinates the work of data analysts to produce high quality reports and dashboards to support clinical and operational strategic initiatives for each program area.
• Develops and promotes technical and user-friendly data management methodologies and standard.
• Establishes methods and procedures for tracking data quality, completeness, redundancy and improvement.
Performance improvement and measurement:
• Design program evaluation techniques as needed
• Utilizes information to further organizational and technology strategies
• Acquires expertise regarding and serves as content expert for metrics information, including Uniform Data Set and Oregon health Authority Coordinated Care Organization metrics, and serves as metrics content expert for clinical teams
• Assists in identifying, collecting and synthesizing information from disparate sources
• Monitors outcomes of effectiveness and develops work plans for improvement and change
• Uses improvement tools and methods in day to day work
• Make presentations to internal and external stakeholders regarding health Centers performance
• Conduct performance improvement projects relating to departmental goals, objectives, and specific program performance
• Manage projects to satisfy grant and regulatory requirements
• Contribute to the development and monitoring of various reports as required to meet internal needs, and to report to key community partners
Communication and collaboration:
• Attend internal and external meetings as indicated and as they relate to job tasks
• Establish and maintain liaison relationships with personnel engaged in similar work with other local programs and agencies, including senior level staff
• Collaborate with program area quality analysts to provide expertise for performance analysis to support data gathering for PDSA cycles and improvement project.
• Prepare reports to summarize clinical and operational performance for program areas and present to internal and external stakeholders
REQUIRED KNOWLEDGE AND SKILLS
Thorough knowledge of: Principles, procedures, and techniques of program evaluation, and analysis of program design and administration; continuous quality management techniques; the use of a variety of software applications used in collecting, analyzing and reporting data; office methods and procedures; English grammar and composition; applicable federal, state and local statutes, regulations and rules; principles of public and community relations.
Skill to: Communicate effectively, both orally and in writing; supervise or coordinate the work of professional staff; evaluate and develop improvements in operations, policies, procedures and methods; plan and conduct research projects; analyze issues and problems from multiple perspectives; identify alternative solutions and recommend appropriate action; prepare clear and concise reports; evaluate budget and grant proposals, establish and maintain effective working relationships with State and local elected officials, lobbyists, County employees and the public.
This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the https://dochub.clackamas.us/documents/drupal/9065b5fb-2237-47ce-9534-e7c8c40fc2bc and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.
EXPLORE CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.
ABOUT THE DEPARTMENT
Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents.
We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers.
Health Centers is a Division of the http://www.clackamas.us/h3s/
Clackamas County only accepts online applications.
Help With Your Application:
If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:firstname.lastname@example.org?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE
Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.
EQUAL EMPLOYMENT OPPORTUNITY
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
Jimmy Henry, HR Recruitment Business Partner
To apply, visit https://apptrkr.com/4044020
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