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Library Network Technology Analyst

Clackamas County

Job ID: 106939

Location: Oregon City, Oregon

Full/Part Time: Full Time

Regular/Temporary:Regular

CLACKAMAS COUNTY CORE VALUES

Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

• Service

• Professionalism

• Integrity

• Respect

• Individual accountability

• Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. https://www.clackamas.us/countyadmin/spirit

Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.

CLOSE DATE

This position will remain open until filled. The first application review will be Monday, April 24, 2023. We reserve the right to close this recruitment at any time on or after that date.

PAY AND BENEFITS

Annual Pay Range: $83,681.80 - $105,942.91

Hourly Pay Range: $40.231635 - $50.934093

Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.

Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.

We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire.

Attractive benefits package and incentives for employees in regular status positions are detailed below.

Generous paid time off package, including:

• 12 hours of vacation accrued per month

• 8 hours of sick accrued per month

• 10 paid holidays and 1 personal day per year

Other Benefits:

• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):

• Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution)

• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage

• A Choice of Dental Plans

• Robust EAP and wellness programs, including gym discounts and wellness education classes

• Longevity pay

• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan

• A variety of additional optional benefits (see links below for additional information)

This is a full time County position represented by the Employees' Association.

https://dochub.clackamas.us/documents/drupal/1e311321-f9ff-4daa-8753-bbdfb4e8d1b4

http://www.clackamas.us/des/benefits.html

JOB DETAILS AND QUALIFICATIONS

Clackamas County's Library Support Services (LSS) seeks a collaborative, experienced, and IT-oriented library professional to join our team as the Library Network Technology Analyst.

The Library Network Technology Analyst is responsible for the daily operation and administration of library network and server infrastructure for Libraries in Clackamas County (LINCC), including hardware, software, security, and connectivity. The selected candidate will research, design, recommend, purchase, install, and maintain servers for member libraries and the LSS office. This position acts as the primary point of contact for vendors and LSS staff for server and network administration needs. The Library Network Technology Analyst also acts as liaison for county, city IT staff, and other technical working groups. This position will also provide Help Desk support to member libraries by identifying, responding to, and resolving PC and application issues on-site and via remote access. The person in this role will also manage WiFi systems for participating LINCC libraries and help administer self-checks, RFID pad readers, and automated materials handling (AMH) systems.

The Library Network Technology Analyst is also responsible for maintaining system security, resolving problems with vendors, and administering internet connectivity at member libraries and in the LSS office. The incumbent recommends and implements library network procedures and coordinates with member libraries to update and install library networking and server equipment.

Required Minimum Qualifications/ Transferrable Skills:*

• A minimum of six (6) years of progressively responsible experience working with IT networking, server equipment, and virtualization, including configuration, maintenance, and administration

• Experience with Linux, *BSD, and Windows operating systems, as well as the use of open-source software

• Ability to establish and maintain effective working relationships and partnerships both internally and externally by exercising tact and independent judgment

• Strong communication skills

• Ability to work early and late hours and/or holidays to meet timelines, provide off-hour upgrade and maintenance, and respond to emergency situations

• Must pass a criminal history check which may include national or state fingerprint records check

• Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. http://dochub.clackamas.us/documents/drupal/828106a0-265a-47cc-a3a6-0a2c8b028673

Preferred Special Qualifications/ Transferrable Skills:*

• Experience working with a library or centralized library support services

• Experience leading projects or programs

• Experience analyzing processes, policies, and procedures for efficiency; identifying opportunities for improvements and providing written recommendations based on the analysis

• Experience writing documentation or creating instructional videos

*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.

TYPICAL TASKS

Duties may include but are not limited to the following:

• Acts as primary point of contact for vendors and local LINCC staff as it relates to server and network administration needs; acts as liaison for County, and City IT staff, and other technical working groups.

• Researches, designs, recommends, purchases, installs, and maintains servers for member libraries and program office; installs operating systems and configures servers to support various software needs; maintains and upgrades servers and systems as necessary; installs, configures upgrades, maintains, and tests application software.

• Creates, implements, and revises disaster recovery procedures for library data, and monitors daily operations of servers; manages server equipment and offsite backup; monitors resources to identify vendor updates, security bugs, problems, patches, and solutions related to network and server administration and security.

• Researches, designs, recommends, purchases, installs and maintains all networking infrastructure necessary to connect member libraries and the LSS office to the internet and ILS, including managing switches, firewall, network health monitoring and bandwidth utilization software; implements data security policies and corresponding hardware & software; coordinates with County Network Designer and Internet Provider (Clackamas ESD); prepares RFP for library networking needs, analyzes responses, recommends vendor and equipment purchases to the Library Support Services Manager.

• Identifies, responds to, and resolves PC, printing, and application issues on site and via remote access, which includes on-call after-hours support as assigned; collaborates with telecommunications vendors to resolve problems in linking member libraries to the network in ILS.

• Recommends, purchases, installs, and manages Wi-Fi systems for participating LINCC libraries; performs integration procedures for DHCP and DNS servers.

• Assists in the administration of self-checks, RFID pad readers, POS printers, and automated materials handling (AMH) systems.

• Attends meetings of technical library groups; advises Library Support Services staff and member library staff on status of projects; leads the work of volunteers.

REQUIRED KNOWLEDGE AND SKILLS

Please review the classification specification for the full list ofrequired knowledge and skills for this position: https://public.powerdms.com/CCOR/documents/2578755

WORKING CONDITIONS

Incumbent typically works in a variety of setting and locations. Work requires the ability to bend, crawl, climb, stoop and be available at sites to provide client support in the installation, repair and maintenance of hardware and software. Incumbent must be able to lift or move personal computers, servers, and peripheral equipment which may weigh up to fifty pounds. Frequently works early and late hours and/or holidays to meet timelines, provide off-hour upgrade and maintenance, and respond to emergency situations.

WORK SCHEDULE

This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the https://dochub.clackamas.us/documents/drupal/9065b5fb-2237-47ce-9534-e7c8c40fc2bc and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.

EXPLORE CLACKAMAS COUNTY

Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

• http://www.clackamas.us/

• http://www.clackamas.us/onboarding/

• https://www.mthoodterritory.com/

• http://www.clackamas.us/diversity/

ABOUT THE DEPARTMENT

LINCC Library Support Services provides a variety of centralized services to the 13 independent, autonomous member libraries of the LINCC cooperative, including:

• Integrated Library System (ILS) administration and support

• Network administration and desktop computer management/support

• Centralized cataloging, bibliographic data maintenance, and technical services support

• Materials handling services, including a 7-day/week courier service, daily sorting of all transited library materials, and centralized Interlibrary Loan (ILL) management

• Working closely with LINCC professional committees (Adult Services, Youth Services, Teen Services, Innovation and Marketing, Multicultural Services, Circulation, and Technical Services) to facilitate and support the development and implementation of cooperative-wide practices, procedures, and initiatives

• Centralized procurement, contract administration, and invoicing for member libraries.

The services and support we provide help LINCC member libraries to share their collections, offer patrons a consistent customer experience, identify and take advantage of opportunities for cooperative-wide efficiencies, and collaboratively develop and implement initiatives to improve the quality, variety, and responsiveness of library services throughout the cooperative.

http://www.lincc.org/uhtbin/cgisirsi/?ps=o19BwEfWyG/NT/149830703/60/502/X

APPLICATION PROCESS

Clackamas County only accepts online applications.

Help With Your Application:

• https://dochub.clackamas.us/documents/drupal/6b3147a3-bf84-4f52-8238-64a37e936b4f

• https://www.clackamas.us/jobs#helpwiththeapplication

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:jobs@co.clackamas.or.us?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

• https://www.clackamas.us/des/jobs.html

• https://dochub.clackamas.us/documents/drupal/a67ee11c-861c-4126-aa5a-4dec6174f6eb

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.

RECRUITING QUESTIONS?

James Callahan, Recruiter

mailto:JCallahan@clackamas.us?subject=RECRUITMENT%20QUESTIONS

To apply, visit https://apptrkr.com/4088354

https://www.jobelephant.com/

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