Housing Operations Manager (HACC)
Housing Operations Manager (HACC)
Job ID: 106983
Location: Oregon City, Oregon
Full/Part Time: Full Time
Regular/Temporary:Regular
CLACKAMAS COUNTY CORE VALUES
Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:
• Service
• Professionalism
• Integrity
• Respect
• Individual accountability
• Trust
By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. https://www.clackamas.us/countyadmin/spirit
Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.
CLOSE DATE
This position will remain open until filled. The first application review will be Wednesday, May 10, 2023. We reserve the right to close this recruitment at any time on or after that date.
PAY AND BENEFITS
Annual Pay Range: $99,189.62 - $133,906.21
Hourly Pay Range: $47.687318 - $64.377987
Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire.
Attractive benefits package and incentives for employees in regular status positions include:
Generous paid time off package, including:
• 16 hours of vacation accrual per month
• 8 hours of sick accrual per month
• 10 paid holidays and 1 personal day per year
Other Benefits:
• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
• Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
• OPSRP members get vested after five years of contributions or when they reach age 65
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Robust EAP and wellness programs, including gym discounts and wellness education classes
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see links below for additional information)
This is a full time non-represented group 2 County position
https://dochub.clackamas.us/documents/drupal/89bed039-1cd2-4362-87d1-58972a37473b
http://www.clackamas.us/des/benefits.html
JOB DETAILS AND QUALIFICATIONS
The Housing Authority of Clackamas County (HACC) seeks an experienced, highly motivated public housing professional to join our team as the Housing Operations Manager.
Under the general direction of the Housing & Community Development Division Director, the Housing Operations Manager is responsible for planning, organizing, and directing the overall operations and staff of the Housing Authority's rental assistance and resident services programs and carrying out other work for HACC.
The Housing Operations Manager is responsible for supervisory and professional staff overseeing the operations of multiple program. Program operations include rental assistance provided through various local, state, and federal programs, resident services, and other services that help program participants maintain housing stability. This includes ensuring organizational compliance and strict adherence to grant requirements and audit compliance.
The incumbent ensures compliance with federal regulations and other applicable state and federal statutes. Their focus will be to adapt the agency to new Moving To Work (MTW) waivers to federal regulations as deemed necessary to maximize the use of federal funds to help the most families to achieve success in housing and employment while reducing administrative inefficiencies. The ideal candidate will be strong in policy development, process improvements, quality control and meeting federal reporting requirements. The Housing Operations Manager reports to the Housing and Community Development Division Director.
The Housing Authority of Clackamas County is an independent public corporation that provides rent assistance, resident services, and contracted services to low- and moderate-income persons, particularly those who are disabled and experiencing homelessness, through the ownership, management, lease, maintenance, and development of affordable housing.
Required Minimum Qualifications/ Transferrable Skills:*
• A minimum of seven (7) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position
• At least two (2) years of the experience must have been in a leadership or program management role with supervisory responsibilities
• An understanding of racial equity and demonstrated experience leading their work with a racial equity lens
• Experience with budget development, implementation, administration and management
• Experience working in a unionized environment, including an understanding of labor relations and personnel issues
• Thorough knowledge and experience related to operating a rental assistance program or similar grant-funded emergency assistance
• Knowledge of current rental market conditions and state and federal landlord-tenant and fair housing laws
• Strong verbal and written communication skills in a leadership role, including the ability to convey complex information to various audiences
• Must pass a post-offer, pre-employment drug test. https://dochub.clackamas.us/documents/drupal/69fd8013-4594-4afd-bee9-f1e0aeab42ea
• Must pass a criminal history check which may include national or state fingerprint records check
• Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. http://dochub.clackamas.us/documents/drupal/828106a0-265a-47cc-a3a6-0a2c8b028673
Preferred Special Qualifications/ Transferrable Skills:*
• Experience managing and building consensus among major stakeholders, both internal and external to the organization
• Experience developing or refining strategic plans, developing and refining performance measures, and collecting and analyzing performance data
• Thorough knowledge of process improvement and organizational change management concepts
*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
TYPICAL TASKS
Duties may include but are not limited to the following:
• Hires and supervises division staff; fosters equity, diversity and inclusion in the workplace and in program operations; prepares performance evaluations; recommends and administers progressive discipline; conducts and/or facilitates staff training and development programs; promotes cooperative team efforts among staff and with other departments; prioritizes work force development with a focus on process improvements and development of practices.
• Oversees work activities to ensure compliance with grant requirements for annual/interim recertification, initial and biennial or annual inspections, and issuance of housing assistance payments; monitors timely wait list openings and pulls to optimize utilization of grant proceeds.
• Develops, recommends and implements program policies, procedures and guidelines; interprets and clarifies relevant policies and procedures; develops Inter-Governmental Agreements, service contracts, and/or Memorandums of Understanding.
• Administers department activities in accordance with Housing Authority policy, U.S. Department of Housing and Urban Development (HUD) regulations and state and federal statutes; reviews and analyzes changes in statutes and regulations; ensures maximum utilization of available housing assistance consistent with allocated funding.
• Prepares, monitors, and recommends annual budgets; researches, prepares and maintains reports, records and correspondence; oversees compliance and quality control with HUD's mandatory on-line reporting system.
• Reviews and analyzes changes in Federal regulations, HUD handbooks, and landlord/tenant statutes; develops modifications as appropriate.
• Acts as contract administrator for select low-income housing development complexes; reviews housing assistance payment contract to ensure accuracy; approves annual rent increases; conducts annual audit of project.
• Provides oversight for all rent assistance programs, ensuring compliance with federal state and local requirements; oversees occupancy functions.
• Oversees development and implementation of Resident Services programs and activities to foster successful tenancy and transition to self-sufficiency; serves as liaison between HACC and social service agencies in coordinating community services to tenants; may serve on committees relating to programs or services for tenants.
• Coordinates work assignments with designated managers and supervisors to ensure responsibilities are defined and understood, policies and procedures are followed and staff receive training to maintain compliance with all complex program requirements and funding sources.
REQUIRED KNOWLEDGE AND SKILLS
Thorough knowledge of: Organization and management practices as applied to the analysis and evaluation programs an polices; principles of supervision, training and performance evaluation; pertinent Federal, State, and local laws, codes and HUD regulations; principles and practices of public housing management; budget preparation and administration; federally assisted housing program policies; self-enhancement programs for economic advancement; community employment and training programs; low income, elderly and minority populations; landlord tenant law and rules and regulations that govern federal state and local rent assistance programs; with difficult people who have experienced severe trauma associated with poverty and homelessness as well as seniors and people with disabilities
Skill to: Plan, organize and direct division operations; apply polices, regulations and statutes to specific situations; communicate effectively both verbally and in writing; direct and supervise the work of subordinate staff; analyze and interpret/apply regulations and statutes; develop and implement recommendations/solutions to program planning; establish and maintain cooperative working relationships with staff, departments, outside agencies and organizations, and the public; draft and negotiate Inter-Governmental Agreements, service agreements, and/or memorandums of understanding.
WORK SCHEDULE
This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the https://dochub.clackamas.us/documents/drupal/9065b5fb-2237-47ce-9534-e7c8c40fc2bc and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.
EXPLORE CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.
• http://www.clackamas.us/
• http://www.clackamas.us/onboarding/
• https://www.mthoodterritory.com/
• http://www.clackamas.us/diversity/
ABOUT THE DEPARTMENT
The Housing and Community Development Division (HCD), within the Department of Health, Housing & Human Services, manages homeless services programs and programs to provide housing and economic opportunity, community improvement and rehabilitation, and affordable housing development for low and moderate income residents of Clackamas County. HCD is comprised of the Housing Authority of Clackamas County (HACC), Housing Services, and Community Preservation.
The Housing Authority of Clackamas County is a public corporation, established under the federal Housing Act of 1937 and the provisions of Chapter 456 of the Oregon Revised Statutes. Although it is a separate public corporation, the HACC falls under the administrative structure of Clackamas County government. Created in 1938, HACC was the first housing authority established in the State of Oregon. The HACC provides affordable, safe, decent and sanitary housing opportunities in a fiscally responsible manner to low-income residents of Clackamas County.
http://www.clackamas.us/housingauthority/
APPLICATION PROCESS
Clackamas County only accepts online applications.
Help With Your Application:
• https://dochub.clackamas.us/documents/drupal/6b3147a3-bf84-4f52-8238-64a37e936b4f
• https://www.clackamas.us/jobs#helpwiththeapplication
If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:jobs@co.clackamas.or.us?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE
• https://www.clackamas.us/des/jobs.html
• https://dochub.clackamas.us/documents/drupal/a67ee11c-861c-4126-aa5a-4dec6174f6eb
VISA SPONSORSHIP
Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.
EQUAL EMPLOYMENT OPPORTUNITY
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
RECRUITING QUESTIONS?
James Callahan, Recruiter
mailto:JCallahan@clackamas.us?subject=RECRUITMENT%20QUESTIONS
To apply, visit https://apptrkr.com/4135186
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