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Community Initiatives Coordinator

NYC Service is a division of the Mayor’s Office that provides meaningful access, opportunity, and 
resources for communities to come together and answer the call to serve NYC. We envision a city 
where New Yorkers are united by service and together, build a culture where New Yorkers uplift one 
another and take responsibility for the success of our city.

Position Description
The Community Initiatives Coordinator will lead volunteer capacity building initiatives for 
community-based organizations across the City to increase their ability to effectively and 
efficiently engage local residents in volunteerism to support their mission and better serve 
communities. The Community Initiatives Coordinator will report to Director of Community Initiatives 
and collaborate with other NYC Service staff.

Key responsibilities include the following:

NYC Civic Impact Funding
• Evaluate the 2023 NYC Civic Impact Funding opportunity targeting NYC nonprofit organizations 
that have partnered with NYC Service to help deliver essential services to residents across the 
o Develop and lead a debrief session following the grant term with NYC Service and other funding 
o Develop report that evaluates grantee performance and highlights successes and challenges 
associated with emergency procurement program design
• Oversee the 2023-2024 NYC Civic Impact Funding Program
o Coordinate announcement, application process, and overall program implementation
o Track results and report to Director of Community Initiatives
o Develop and lead a debrief session following the funding term with NYC Service and other funding 

Community-based Organization Support
• Plan, implement, and evaluate the 2024 NYC Service Neighborhood Toolkit Training Series: 
Supporting Your Community Through Effective Partnerships & Volunteer Engagement.
• Work with Director of Community Initiatives and Deputy Chief Service Officer to integrate 
recommendations from 2021-2022 NYC Mutual Aid Network Study across NYC Service Capacity Building 
• As part of the Community Engagement team, develop and implement robust support
opportunities for all NYC Service non-profit partners:

o Research and attend outreach activities and engagements
o Develop and execute surveys as needed to gain feedback on NYC Service offerings and inform future 
o Analyze data and evaluate training surveys, with eye for challenges faced and areas where support 
is still needed
o Develop and recommend addition support opportunities including trainings, workshops, and 
convenings for organizations

Advance NYC Service Mission, Values, and Goals
• Represent NYC Service at select events
• Be available on select weekends and on select evenings throughout the Fellowship for 
• Provide project support with other service activities and programs, as needed, including 
emergency volunteer response
• Support City initiatives as needed, including but not limited to possible emergency response and 

• Bachelor’s Degree (Minimum)
• Commitment to service year programs and volunteerism
• Direct volunteer coordination experience
• Experience working at NYC nonprofits (NYC agencies, a plus)
• Self-starter with strong work ethic and a flexible work style in a fast-paced 
• Prior experience conducting trainings a plus
• Capable of managing against goals and working under tight deadlines
• Excellent computer skills with proficiency in MS Word, Excel, Publisher, and PowerPoint, 
• Excellent written, editing and verbal communication skills with the ability to present 
information clearly and creatively
• Excellent interpersonal skills including the ability to relate to and provide support for 
internal staff and external partners
• Experience in relationship management
• Experience with project management
• Excellent organizational skills
• Ability to work both independently and as an effective team member
• Ability to manage many projects simultaneously
• Exceptional attention to detail
• Experience collecting and analyzing data a plus
• Ability to work beyond traditional working hours and schedules, as needed