Infrastructure Services Director

Job Summary

Plans, coordinates, directs, and designs all operational activities of the IT department, as well as providing direction and support for IT technical solutions that enhance mission-critical business operations. Works closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. Provides leadership by instructing and reviewing work of professional and technical staff. Ensures the efficient operation of the county’s technology and services related to Network Engineering and Administration, Telecommunications, Server Administration, Database Administration, Data Center Operations, Workstation, End User Device Management and End User Support (Service Center). This includes managing the IT staff responsible for monitoring and diagnosing hardware and software problems. Works closely with the IT executive staff and decision makers in other departments in order to identify, recommend, develop, implement, and support cost-effective infrastructure technology solutions for all aspects of the organization.

Is responsible for the development of strategic plans, and associated standards, policies, procedures, and budgets. Participates in the development of the Information Technology Project Portfolio, including resource capacity plans and capital improvement budgets. Prepares and monitors division budgets, makes presentations to executive and legislative decision-making entities and is responsible for staffing, training, and managing the division's units and staff.

Minimum Qualifications

Applications will be rejected if the following information is not provided at the time of application: 

• Thoroughly documented work history
• Transcript with award date
• The application is incomplete in ANY capacity

1. Possess a Bachelor's Degree from an accredited college or university with a major in Computer Science, Information Systems, Business Administration, Engineering, or a closely related field. 

2. Have had at least ten (10) years of full-time work experience leading and managing IT organizations and professional technical staff members. 

NOTE: Possession of one or more of the following professional IT process/methodology certifications is preferred: ITIL, AWS Certified Solutions Architect - Professional, Cisco Certified Internetwork Expert (CCIE) – Data Center and/or Enterprise Infrastructure, Microsoft Certified Azure Solutions Architect, or related certification.
 

  Work History You are required to include your work experience in the Work Experience Section of your NEOGOV application. If you have previously included work history on a resume you must transfer your work history into the Work Experience Section prior to applying. Attached resumes will not be reviewed or considered. Please review the job posting, specifically the purpose of the position and the minimum qualifications, prior to answering the work experience question; and note that only related work experience will be considered. NOTE: Provide full detail in the employment history section noting the skills, experience and hours worked per week pertaining to the minimum qualifications.      

College Transcripts

If you have completed education higher than a high school diploma or GED, you must attach a copy of your official/unofficial transcript(s) that clearly state the type of degree and date awarded/conferred, institution name, and applicant name; and is in a format that cannot be modified or edited. Your application will not be considered for further review if you have failed to provide this information. Transcripts from outside the United States must be assessed for U.S. equivalency by a NACES National Association of Credential Evaluation Services (http://naces.org/members.html). This documentation must be attached to your application if you are certifying you have an education higher than high school/GED. NOTE: This section is used for TRANSCRIPTS ONLY.   If a job offer is made, an official transcript with the award date will be required.           

Special Requirements

1. Must pass a background check performed by the County or other appropriate agencies as required.