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Senior Director, Office of the CIO

Come be a part of our mission and make a meaningful and positive impact with the industry leading provider of language services for the Deaf and heard-of-hearing!


  • Paid Vacation Time and Paid Sick Time and Paid Holidays
  • 401k 6% match with immediate vesting
  • Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision)
    • TeleDoc
    • HSA company match
    • 3 Medical plan options including a Low Deductible PPO Medical Plan Offering
  • Employee Assistance Program
  • Engaged Employee Resource Groups
  • Outstanding Learning and Career Development Opportunities


Pay Range: Actual pay may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for incentive compensation.


Essential Duties and Responsibilities

  • Strategic Leadership:
  • Collaborate closely with the CIO to understand and align on organizational goals, priorities, and initiatives.
  • Develop and communicate strategic plans, ensuring the alignment of the CIO's objectives with the broader business strategy.
  • Provide insights and recommendations to the CIO on technology trends, innovations, and opportunities for business growth.
  • Project and Program Management:
  • Oversee the execution of key projects and programs under the CIO's purview, ensuring they are delivered on time, within scope, and within budget.
  • Coordinate cross-functional teams, assigning responsibilities, setting milestones, and monitoring progress to achieve project objectives.
  • Identify potential risks and issues, and develop mitigation strategies to ensure successful project outcomes.
  • Stakeholder Engagement:
  • Serve as a primary liaison between the CIO's office and other departments, senior leadership, and external partners.
  • Foster strong relationships and effective communication channels to enhance collaboration and alignment across the organization.
  • Communication and Reporting:
  • Prepare and deliver high-level presentations and reports on behalf of the CIO, summarizing key updates, achievements, and challenges.
  • Develop communication strategies to keep the organization informed about technology initiatives, changes, and their impact.
  • Operational Efficiency:
  • Streamline processes within the CIO's office to enhance efficiency and effectiveness.
  • Implement best practices for resource allocation, budget management, and procurement processes.
  • Change Management:
  • Lead change management efforts related to technology implementations and transformations, ensuring smooth transitions and user adoption.
  • Provide guidance and support to employees affected by technological changes.
  • Team Leadership:
  • Build and lead a high-performing team within the Office of the CIO, fostering a collaborative and innovative work environment.
  • Coach and mentor team members, providing opportunities for professional development and growth.
  • Other duties as assigned.


Supervisory Responsibility

This position manages employees and is responsible for the performance management and hiring of the employees.


Travel Requirements

Travel Requirements:  Less than 25%



Minimum of a 4 Year / bachelor’s degree in information technology, Computer Science, Business Administration, or related field.

Preferred: Graduate Degree In related field.



Minimum Years of Experience

8 Years in leadership roles within IT, technology strategy, or project management.


Knowledge, Skills, and Abilities

  • Strong understanding of technology trends, innovations, and their impact on business operations.
  • Excellent communication, presentation, and interpersonal skills.
  • Demonstrated ability to collaborate with diverse teams and stakeholders.
  • Proficiency in project management methodologies and tools.
  • Experience in change management and driving organizational transformations.
  • Strategic thinking and problem-solving abilities.
  • Positive attitude, team player, good interpersonal communication skills and able to work across company departments.


Company Summary

Our Mission…Harnessing the power of language, we connect diverse people and enrich the human experience.   

Our Vision…To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.   

As one of the world’s leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.

Sorenson’s impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities.  As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees.


Equal Employment Opportunity:
Sorenson Communications is an Equal Opportunity, Affirmative Action Employer.