Operations Coordinator, Transitions - 3PM to 11PM

City of Boston Residency Required

Job Description

The mission of the Boston Public Health Commission (BPHC) is to protect, preserve, and promote the health and well-being of all Boston residents, particularly the most vulnerable. The BPHC envisions a thriving Boston where all residents live healthy, fulfilling lives free of racism, poverty, violence, and other systems of oppression. The BPHC sets an expectation that all staff and leadership commit, individually and as part of the BPHC team, to hold ourselves accountable to establishing a culture of antiracism and advance racial equity and justice through each of our bureaus, programs, and offices.

DUTIES

• Works in collaboration with Program management in program operation and development, i.e.: program policies, procedures, and communication systems.
• Provides supervision to assigned staff, which may include client workers. Responsible for hiring and training of staff, maintaining employee records, and preparing weekly time sheets. Completes and maintains all stages of BPHC Professional Development System (PDS) for assigned staff. Works in collaboration with designated manager(s) to ensure coverage for daily shift operations. Schedules overtime and fill-in counselors for assigned program.
• Provides direction and assistance during crisis intervention, according to Non-Violent, Crisis Intervention Policy and Procedures.
• Oversees daily operation of the assigned shift. Oversees the safety, security and cleanliness of the facility.
• Communicates maintenance issues to the facilities department.
• Oversees client's services during shift. Monitors meals, linen returns and toiletry and clothing distribution.
• Works with vendors to ensure high quality linen, cleaning and food service during shift. Oversees work details, resident admissions, room assignments, and Client Property procedures.
• Oversees client transportation, and vehicle maintenance services. Transports clients via program vehicle.
• Assists in overseeing and facilitation of support group meetings, treatment groups, AA/NA meetings, life skills and other trainings for clients.
• Work in multi-disciplinary approach with other health services, addiction, and behavioral health service agencies or departments. Works with program staff and outside agencies to make appropriate referrals.
• Completes all required record keeping, including incident and assessments reports, disciplinary records, bed register, client database.
• Oversees medication administration and storages. Develops protocols for safe medication storage and administration in conjunction with the Program Director and the MDPH or funder guidelines.
• Orders office supplies, opens purchase orders, and assists Program Director with monitoring program budget as assigned.
• Enforces program policies and plans, assists in designing and implementing shift policies.
• Attends and/or facilitates assigned meetings.
• Performs other tasks as needed and as requested by supervisor.

MINIMUM QUALIFICATIONS

Bachelor's Degree with a minimum of one (1) year supervisor experience and two (2) years of human service experience or College-level course work equivalent to an Associate's degree with two (2) years minimum supervisory experience and three (3) years human service experience or High School Diploma/GED Certificate and three (3) years or supervisory experience and three (3) years of human services experience. Licenses, certifications or program specific experience may be required by grant or program needs. Mental health or social work license strongly preferred. Must possess and maintain a valid Massachusetts Driver's License with safe driving record (copy of driving record will be required in accordance with Department/program procedures). This position requires direct client/patient contact and as a result of such direct contact, certain immunizations will be recommended and/or required prior to commencement of employment duties. Experience working with the homeless, diverse ethnic, racial and low-income populations, and an understanding of mental health issues and substance abuse. Bilingual/Spanish preferred. Strong written and verbal communication skills required. Computer skills are essential.

This position requires direct client/patient contact and as a result of such contact, certain immunizations will be recommended and/or required prior to commencement of employment duties.

A Criminal Offenders Records Information request must be completed for this position, however, a record is not an automatic bar to employment but is reviewed in relation to the job applied for.

Boston residency required, or willingness to relocate.

Additional Information

City of Boston Residency Required, A Criminal Offenders Records Information request must be completed for this position. However, a record is not an automatic bar to employment but is reviewed in relation to the job applied for., This position requires direct client/patient contact and as a result of such direct contact, certain immunizations will be recommended and/or required prior to commencement of employment duties., Any position that requires an advanced degree will be subject to education verification, The Boston Public Health Commission is an EEO Employer and all applicants meeting the minimum requirements are eligible to apply

Union Status

Union

Job Grade

2

Pay Range

$1,005.66 weekly

Standard Hours

Shift

35 hours per week.

3PM to 11PM; Sunday to Thursday (Friday and Saturday off)