Digital Services Intern Summer 2024
Position Summary:
The intern will assist with maintenance and development of website content on multiple sites for MassDOT staff and the general public. Responsibilities include updating content, checking published content for broken links and other issues, and helping to ensure that all content meets the Commonwealths accessibility standards.
This position has a high degree of remote flexibility once established in the role. The selected candidate will be expected to follow a hybrid work model that consists of both in-office and work from home days, as needed.
Duties and Responsibilities:
- Create, develop and manage content for the organization’s web presence (requires working with content management software).
- Copy edit and proofread web content.
- Review website content to assess the usability of the pages, making recommendations for change as appropriate. Test compatibility with current browsers and test WCAG accessibility compliance.
- Compile and analyze website usage statistics.
Qualifications/Desired Skills:
- Exceptional communication (written and oral) and organizational skills. Specifically writing for the web.
- Experience with content management systems.
- Basic Adobe Photoshop and Acrobat skills.
- Knowledge of Google Analytics.
- Working knowledge of the Web principals of accessibility, usability and Information Architecture.
- Experience with optimizing content for user experience as well as SEO effectiveness.
About MassDOT:
The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) takes great pride in connecting the Commonwealth’s residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT’s inclusive culture and career opportunities can be found at mass.gov/massdot-careers.
MassDOT’s divisions include: Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.
Qualifications
This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.
All job applications must be submitted online through MassCareers to be considered.
Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.
Must be enrolled in a full-time degree program for Fall 2024.
Please see Preferred Qualifications.
· For questions regarding the job posting, email alaina.seitz@dot.state.ma.us.
· For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722.
· For a disability‐related reasonable accommodation or alternative application method, call Diversity Officer, Derrick Mann – 857-368-8596.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.