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Prime Services Onboarding and Transitioning

The daily requirements for the Onboarding and Transition role are:

Support the onboarding of new clients onto the platform and assist in training clients on the firm’s technology and processes.

Perform CIP/KYC for all new prime brokerage clients of the firm.

Coordinate the completion and review new account documentation for Cash Prime Brokerage and Synthetic Prime Brokerage clients. 

Coordinate the account setup on all platforms within the firm and demonstrate the applications to clients.

Work with sales, client service and technology teams within the department to transfer clients onto the platform.


The qualities that the candidate should possess to excel in this role are:

Extremely detail-oriented, efficient in their responsibilities and time management, able to handle and manage multiple requests within a team environment and has superior follow-up skills.

Maintain strong interpersonal, written and verbal communication skills. As well as, having strong problem solving and organizational skills, with an ability to prioritize and multitask. 

The candidate will be working in a dynamic, time-sensitive environment, and will be expected to partner with multiple infrastructure teams (tax, compliance, legal, operations) and business lines. 

The candidate should have an inquisitive nature and ability to spot issues, address conflicts and escalate issues where appropriate. Along with ability to work independently and use judgment to assure all issues and concerns are managed properly and timely.