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Volunteer Services Department Assistant (Program Associate)

The John & Mable Ringling Museum of Art
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Department

The John & Mable Ringling Museum of Art is located in Sarasota, Florida, and is a department of Florida State University. Learn more about The Ringling at https://www.ringling.org/about-ringling/careers/.

Responsibilities

This role typically:

  • Maintains volunteer database and records.
  • Coordinates volunteer recruitment and intake processes, including maintaining application and orientation materials.
  • Ensures volunteer hours are recorded accurately and administers volunteer perks.
  • Facilitates volunteer communication (email, phone, and in-person) 
  • Provides content, reviews, proofreads, and distributes bi-monthly Volunteer Newsletter.
  • Prepares work orders for programs and events.
  • Attends planning and weekly calendar meetings.
  • Monitors department expenses and assists Human Resources department with purchasing needs.

Less frequently this role:

  • Produces Volunteer Perks Report on a quarterly basis.
  • Supports the Volunteer Services Advisory Council by assisting with meeting scheduling, work orders, and calendar preparation.
  • May lead volunteer orientations and trainings as needed. 
  • Leads holiday decorating activities for the museum, with support from other departments.

This role reports to the Volunteer Services Program Coordinator.

Qualifications

Skills

  • Effective communication & customer service via phone, email, in-person with internal and external stakeholders
  • Previous experience with Volgistics, Raiser's Edge, Blackbaud or similar CRM/Volunteer Databases
  • Accurate and quick data entry

Education

  • HS diploma or GED
  • Four years' relevant and/or transferable experience 
    • or a combination of post high school education and experience equal to four years. 
    • (Note: higher education can substitute for experience at the equivalent rate.)

Helpful

While helpful, these skills are not required to be considered. Previous experience with: 

  • Customer service
  • Training and/or Orientations
  • Volgistics 
    • Volgistics is a database used by organizations to manage their activities in volunteer relationship management. 

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Veterans' Preference

Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans' Preference applies to University Support Personnel System (USPS) positions only.

IMPORTANT: To claim Veterans' Preference, select “yes” to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans' Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date.

Click the links for eligibility information and required documentation,  or call FSU Human Resources at (850) 644-6034.

Considerations

Rate of Pay: $36,250 - $40,000 + based on the education, skills, and experience of the selected candidate.  Find out more about our comprehensive benefits and leave package under the "FSU Total Rewards" section. 

Working Hours: 8:00 AM to 5:00 PM Monday - Friday with a one-hour meal period, with some flexibility regarding working hours. May provide support to department led volunteer events. Works special events as needed to serve as onsite volunteer point of contact.

  • This position is based in Sarasota, FL and is eligible for a hybrid work schedule.
  • This is a USPS (University Support Personnel System) position. 
  • This position requires successful completion of a criminal history background check to include fingerprinting.

For more information, technical assistance, or should you require accommodations for the application or interview processes, please contact Ringling Human Resources at 941-358-2773 or employment@ringling.org.

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU's Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.