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Program Manager

Job Description

 

Organizational Summary

Union Settlement is an East Harlem based nonprofit organization founded in 1895. For 128 years, Union Settlement has provided critical and innovative programming to children, youth, families, and older adults. As a pioneer of the settlement house movement, Union Settlement continues to meet the needs of the ever-changing East Harlem community through its core programs. Through these programs, New Yorkers gain opportunities, develop skills, and become empowered to pursue and achieve their dreams. 

Today, Union Settlement provides services through 33 program sites in approximately 28 locations. Union Settlement’s current programmatic portfolio includes 8 core program areas: Early Childhood Education, Youth Services (including after school programs), Family Services (including the Family Enrichment Center and the Family Childcare Network), the East Harlem Community Partnership, Adult Education, Mental Health Services, Older Adult Centers, and Economic Development.  Union Settlement serves more than 10,000 individuals and nearly 1,000 businesses every year. 

Strengthened by a dynamic, diverse, and collaborative workforce of more than 350 employees, Union Settlement also serves as a connector, convener, and advocate for East Harlem and its partners. To learn more about Union Settlement, visit www.unionsettlement.org

 

Position: Program Manager

Department: Youth Services

Reports to: Deputy Director                                                      

Hours: Full-time

Salary: $68,500

FLSA:  Exempt

Location: On-site

Positions Reporting to this Role: Program Directors

 

Position Summary:

The Program Manager will assist in leadership, management, and motivation to the Youth Services department. The Program Manager will oversee four Program Directors and manage the Middle School or Elementary School/Center-based and DYCD funded programs. The Program Manager will oversee all programs’ day-to-day operations, including hiring, training, evaluating, supervising staff, program development, managing relations with schools and program partners, managing the program's budget, and meeting all contractual obligations. The Program Manager will also be responsible for marketing the programs to target communities and schools, representing the program at off-site meetings and conferences, and establishing relationships as necessary. The Program Manager will ensure all program guidelines are being followed and contractual obligations are met.

 

Responsibilities:

  • Supervise program staff, including the hiring, managing staff, and completing annual performance evaluations.
  • Ensure that DYCD Connect is updated and all contractual obligations and requirements; participant attendance; work scopes; program activity schedules; and staffing.
  • Ensure a strong relationship between the school day curriculum and the SONYC/COMPASS programs. 
  • Build and maintain strong professional relations with School Principal and key school faculty members to ensure the programs meet programming milestones.
  • Plan and implement regular site visits to school and center locations.
  • Plan and execute regular weekly SONYC/COMPASS Program Director meetings.
  • Ensure DYCD & COMPASS milestones are being met in collaboration with each of the Program Directors
  • Managing the COMPASS Theme Teams projects quarterly, including completion of program reports
  • Ensure that each location is developing and implementing STEM activities to meet DYCD requirements
  • Manage other privately funded contracts related to SONYC & COMPASS programs
  • Provide training, ongoing support, and supervision of all SONYC & COMPASS programming.
  • Collaborate with Youth Services Leadership Team, as needed, for support and guidance for program development.
  • Participate in Youth Services programmatic committees.
  • Develop new initiatives to meet the ongoing needs of the Youth Services Department.
  • Conduct weekly site visits to support off-site programs.
  • Attend committee meetings, programmatic meetings, departmental meetings, agency-wide leadership staff meetings, and grant-related meetings.
  • Additional duties as assigned by the Deputy Director

Program Staff Support and Professional Development:

  • Provide day-to-day supervision of program staff and report to the Deputy Director.
    • Four Program Directors (Middle School or Elementary School/Center-based & DYCD funded programs).
  • Work under the supervision of the Deputy Director.
  • Fill in for Program Directors as needed in absence or transition.
  • Support Human Resources for program staff, including onboarding and orientation, employee paperwork, benefits administration, timesheets, pay-time off, medical leave.
  • Collect and review evidence with a staff of their accomplishments meeting goals.
  • Support staff in coordinating culminating events.
  • Foster a proactive learning community among staff members and key program stakeholders to encourage best practices, interdepartmental collaboration, and continuous program improvement.
  • Foster internal and external strategic professional development opportunities for staff (including but not limited to study groups, peer working groups, retreats, training, conferences, etc.)

Qualifications:

  • Bachelor's Degree in School Counseling, Education or related field and demonstrated experience working with a wide range of participants to motivate urban youth, ages 13 to 24 preferred.
  • Three years of successful supervision of staff.
  • Successful completion of background and criminal record check, fingerprinting check, and reference check required.
  • Strong organizational, verbal, written, and budgeting skills.
  • Demonstrated computer skills.
  • Skilled navigating the multilayers of leadership in DYCD, DOE, and DOH
  • Demonstrated ability to perform multiple tasks effectively in a fast-paced, challenging, and constantly changing environment.
  • Demonstrated understanding of the challenges facing youth in an urban setting.
  • An innovative and patient professional dedicated to serving youth in an urban setting.
  • Bilingual (English/Spanish) is a plus.

 

CO R E CO M P E T E N C IE S

 

  • Leading Others: Creates a sense of urgency throughout the organization on the importance of achieving outcomes. Inspires, influences, and enables team members to reach their goals
  • Facilitating Change: Approaches challenges with creativity and flexibility. Demonstrates analytical thinking. Guides change to meet Union Settlement’s goals.
  • Managing Performance: Evaluates and revises goals semi-annually with the team. Provides consistent supervision and documents performance highlights and concerns
  • Applying and Developing Expertise: Embraces and leads the team to achieve milestones. Seeks and supports professional development opportunities for team members. Manages finances and budgets effectively
  • Communicating and Collaborating: Listens well and actively engages with others with honesty and integrity and holds team accountable to the same standard

 

Union Settlement’s Diversity, Equity & Inclusion Commitment

 

Union Settlement is an equal opportunity employer. They do not discriminate on the basis of race, color, religion, marital status, age, national origin, physical or mental disability, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.