Business Development Representative
About C1
We are a Technology Services Provider based in the Minneapolis, MN area specializing in helping companies with a variety of IT solutions including cloud, unified communications, networking, data center, and cyber security.
Summary
The Business Development Representative is an entry level position with a clear career growth path. This position is part of a developmental program, designed to cultivate our next generation Sales Force. This role has an opportunity to learn business development skills, techniques and processes. This position will be responsible for prospecting, qualifying and generating sales qualified leads. This position will also be required to contact prospects who have responded to campaigns, marketing events, websites, referrals, phone inquiries and have shown a high level of interest in ConvergeOne and the solutions and services we offer. As well as, being responsible for data entry and the integrity of all lead and customer data. A successful Business Development Representative will have an opportunity and promotion path to move to an Inside Cloud Account Manager position (ICAM).
Essential Functions
- Understands the ConvergeOne BANT Qualification methodology (Budget, Awareness, Need & Timing)
- Develops new business opportunities by driving awareness for the ConvergeOne portfolio, Cloud offerings, 5X4 core practices and strategic partners. By utilizing campaigns, regional events, digital tools (website, emails, social media)
- Maintains customer engagement through phone calls, emails, social media, sending white papers, recorded webinars
- Uses position thought leadership and differentiation
- Nurtures and cultivates relationships by using our BANT methodology while clarifying timing, need, authority and budget
- Finds sales qualified leads, declares and passes to Regional Vice President as well as Director, Sales Operations
- Follows up with prospects and existing customers from field market events
- Answers inbound sales calls from potential customers, obtains client information, answers questions, provides information and follow up as needed
- Uses Microsoft Dynamics CRM to capture information regarding leads/customers, communication history, as well as facilitate lead flow and lead scoring
- Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data when account information is incomplete to ensure data integrity
- Works on data entry, management & maintenance to ensure data integrity, monitor data & process
- Works with campaign manager to develop follow-up email templates and nurture streams
Additional Specific Duties and Responsibilities
- Completes 40 Phone Calls/Emails/Social Media Contacts per day
- Utilizes tools, such as; HubSpot, Salesforce, Lead Feeder, LinkedIn and Discover.Org
- Converts sales qualified leads to sales accepted leads
- Documents all activity and status of leads
- Meets and exceeds monthly goals by delivering Sales Accepted Leads
Additional Specific Duties and Responsibilities
- Completes 40 Phone Calls/Emails/Social Media Contacts per day
- Utilizes tools, such as; HubSpot, Salesforce, Lead Feeder, LinkedIn and Discover.Org
- Converts sales qualified leads to sales accepted leads
- Documents all activity and status of leads
- Meets and exceeds monthly goals by delivering Sales Accepted Leads
Required Qualifications
- B.S./B.A in Business or Marketing preferred, but not required
- Outstanding phone presence with the ability to create trust with prospective clients.
- Self-motivated and competitive; driven to reach and exceed individual and team goals
- Ability to work in a fast-paced environment and learn a lot quickly
- Exceptional written communication and grammar is a must
- Persuasive interpersonal sales skills with positive outlook
- Strong computer skills in using Excel, Word, and PowerPoint
Desired/Preferred Qualifications
- Knowledgeable in LinkedIn, Facebook, Twitter
- Experience with Salesforce and HubSpot
- Preferably looking for Candidates that desire to be Field Sales in their careers.