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Communications Associate, Behavioral Health

Boston Public Health Commission
Email

City of Boston Residency Required

Job Description

The mission of the Boston Public Health Commission (BPHC) is to work in partnership with communities to protect and promote the health and well-being of all Boston residents, especially those impacted by racism and systemic inequities. The BPHC envisions a thriving Boston where all residents live healthy, fulfilling lives free of racism, poverty, violence, and other systems of oppression. The BPHC sets an expectation that all staff and leadership commit, individually and as part of the BPHC team, to hold ourselves accountable to establishing a culture of antiracism and advance racial equity and justice through each of our bureaus, programs, and offices.

 

PROGRAM/DEPARTMENT DESCRIPTION

The Communications Office guides and works closely with BPHC program staff to develop public health awareness campaigns, messaging, and other communications deliverables and works with all forms of media, including press releases and digital campaigns, print materials, social media, audio and video and more. The Communications Office also develops communication strategy, handles all press requests, and collaborates with other city departments and the Mayor's Office to amplify public health messages, priorities, and policies.

 

ROLE

The Communications Associate helps advance BPHC's goals by supporting all aspects of the Communications Office. This includes working closely with BPHC programs and partners to develop communication campaigns; promote public health messages and programs; and create press releases, talking points, graphics, and other materials. The Communications Associate strategically advances public health goals by developing communications for the public, key stakeholders, and the media. The Communications Associate also helps support the Communications Office, assists in project management, and adheres to editorial calendars.

Note: This position is funded under the American Rescue Plan Act (ARPA) to support BPHC's expanded behavioral health work.

DUTIES

  • Create engaging public health-related content that brings BPHC's voice to important conversations and promotes BPHC programs and services across all communications channels.
  • Work closely with BPHC program staff to develop proactive and creative communication campaigns and become an expert in specific initiatives.
  • Draft a wide range of communications materials, including advisories, press releases, talking points, promotional materials, web copy, social media copy, emails and newsletters, and video scripts.
  • Create dynamic, multilingual materials, including flyers and graphics for digital and print.
  • Work closely with communications vendors to support public health campaigns and events and to ensure consistency in branding.
  • Create project timelines and workplans, maintain editorial calendars, and keep projects on deadline.
  • Prepare staff members for interviews, write press releases and talking points, and help manage media requests.
  • Manage communications for events, meetings, and press conferences as needed, including on weekends and evenings.
  • Support crisis and emergency response communications, ensuring delivery of timely, accurate information to the press and public.
  • Support the production of multimedia and digital projects.
  • Help maintain the website to ensure information is up to date.
  • Work to help BPHC advance as an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy.
  • Perform other duties as assigned.

MINIMUM QUALIFICATIONS

  • Passionate commitment to health equity and racial/social justice issues.
  • Knowledge of or willingness to learn about the role of public health in addressing racism, the social determinants of health, inequities in health outcomes, and strategies to advance racial justice and health equity.
  • Bachelor's degree in a communications, public health, or public policy related field; OR equivalent work experience.
  • One (1) to four (4) years of experience working in content creation and management, public relations, social media management, marketing, content creation and management, or other similar positions.
  • Excellent written and verbal communications skills with experience distilling complex policies and data into engaging, understandable content for diverse audiences.
  • Experience developing communications campaigns and creating and managing content for distribution on various outreach channels.
  • Experience writing, creating, and editing graphics and photos on platforms such as Canva and Adobe Creative Suite.
  • Detail-oriented with strong organizational and planning skills, able to work on multiple projects at the same time with competing priorities.
  • Excellent interpersonal and customer service skills and ability to maintain calm and focus in a fast-paced environment.
  • Ability to work flexible hours including some evenings, weekends, and holidays and attend events across the city.
  • Ability to work independently and as part of a team, and to create a welcoming work environment.
  • Proficiency in current and emerging social media channels.
  • Comfortable working under pressure and strict deadlines.

Preferred or Plus:

  • Experience in public health communications.
  • Experience in or familiarity with public health, government, and/or health care sectors.
  • Experience with press and media relations.
  • Experience in community outreach to diverse populations.
  • Knowledge of Boston neighborhoods.
  • Proficiency in a language other than English.

Additional Information

City of Boston Residency Required. A Criminal Offenders Records Information request must be completed for this position. However, a record is not an automatic bar to employment but is reviewed in relation to the job applied for., Any position that requires an advanced degree will be subject to education verification, This is a grant funded position, The Boston Public Health Commission is an EEO Employer and all applicants meeting the minimum requirements are eligible to apply, The advertised shift and schedule are subject to change at the departments discretion.

Union Status

Non-Union

Job Grade

SAL

Pay Range

$55,000 to $70,000 annually

Standard Hours

Shift

9AM to 5PM; Monday to Friday.

Expectation of some evenings and weekends, particularly during periods of high need and for staff coverage.