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Program Support Specialist

The US DOT - Volpe Center seeks several Program Support Specialists to provide analytical support to division projects, financial management, human resource management, business operations and other administrative functions.

As a Program Support Specialist , you will:

  • Assigned responsibilities involve a mix of administrative support, office management, and technical project management support.
  • Project support to senior personnel includes collecting, organizing, or analyzing data; organizing stakeholder engagement events; drafting summary documents or requests for information; or other similar technical work in support of division projects.
  • Performs a variety of activities in support of Division financial and technical project-related activities, including tracking costs related to division resources and cost estimation for new work.
  • Participates in administrative support meetings and provides office coverage for senior executive assistants, senior staff assistants, program support specialists, administrative assistants, or other members of the administrative support team as needed.
  • Creates, reviews and edits information/action memorandums, domestic and foreign travel packages, meeting agendas, and other correspondence on behalf of technical and management staff.
  • Supports the time and attendance system for staff, travel arrangements, calendar management, meeting/conference support, analyzing administrative processes and opportunities to improve processes, and other duties as assigned.
  • Supports division recruiting processes in partnership with the Office of Human Resources and provides analytical summaries of individual and collective recruitment efforts.  Collaborates as required with human resource management specialists in recruiting, onboarding, and related activities.
  • Performs other duties as assigned.

The ideal candidate will be exceptionally proactive, detail-oriented, and thrive in a fast-paced environment. Must have excellent analytical and organizational skills with demonstrated ability to improve process efficiencies and manage a diverse workload consisting of a mix of office management and project management support for the assigned division. They will operate with guidance from the supervisor, project managers, and operational offices, conveying a high level of professional integrity and motivation.