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Management Trainee, Operations

CSL
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Job Description Summary

THIS IS NOT A REMOTE POSITION

Ability to relocate to any CSL Plasma center within the states of New Mexico, Texas or Oklahoma is REQUIRED after 6 month training program to prepare for an Assistant Manager role is completed. Relocation assistance provided.

Please note: This is a management trainee role. If hired, you will be in this non-exempt, hourly position training our of our Las Cruces center for approximately 6 to 7 months with the expectation that you will relocate (with a promotional pay increase) once an Assistant Manager position has been obtained. 

 

Job Description

Responsibilities:

1. Collaborate with Center Management to ensure the day-to-day activities of Center operations are compliant with Standard Operating Procedures (SOP’s) and applicable federal and local regulations.

2. Learn and understand all Center financial responsibilities including annual budgets and monthly financial analysis. Collaborate with Center Management in collecting and analyzing KPI’s to support continuous improvement and meet Center established production goals. Learn to collect and analyze data to maintain and improve Center quality, efficiency and profitability.

3. Assist Center Management in ensuring Center is “inspection ready” at all times and customer requirements meet the safety of donors and employees including compliance with Occupational Safety and Health Administration (OSHA) and Environmental Health and Safety (EHS) regulations.

4. Learn and understand Company SOP’s and applicable federal and local regulations, develop capabilities in performing nearly all staff tasks and duties at a proficiency level adequate for training and critiquing employees in the performance of those tasks and duties.

5. Develop skills to manage Center staff, including assisting Center Management with recruiting of staff, interviewing and selection of staff, and training of staff. Participate as witness when Center Management delivers staff counseling, including corrective actions and terminations, 45/90 day reviews and year-end performance appraisals.

6. Work with Management to understand efficient donor flow throughout the Center, identify problem areas, and advise Management of ER issues or escalated donor issues.

7. Ensure accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.

8. Develop excellent customer service skills. Provide a model of good customer service to employees. Communicate openly to customers. Learn to effectively resolve customer complaints and concerns.

9. Requires ability to successfully complete leadership development program and  ability to relocate within 6-7 months.

NOTE - This is NOT a remote position.

GREAT OPPORTUNITY TO BECOME A FIRST-TIME MANAGER OR TO ENHANCE EXISTING MANAGEMENT SKILLS!  EXCELLENT CAREER ADVANCEMENT WITH AN INNOVATIVE INDUSTRY LEADER.