Technical Writer

VetsEZ is seeking a highly self-motivated, full-time remote Technical Writer to work closely with the development teams and support the deployment, management, and extension of knowledge management programs. The ideal candidate will have both a technical background and the proven ability to deliver high-quality technical documentation. 

Responsibilities:

• Coordinate work activities, write and edit highly complex technical information technology-related documents, including presentations, manuals, reports, and specifications.
• Develop and distribute communications related to core functions, e.g., SDLC quarterly releases, Process/Policy changes, etc.
• Edit documentation for style, clarity, consistency, and adherence to customer guidelines.
• Research highly complex technical concepts to edit policies, procedures, workflows, and manuals and create new technical documents.
• Conduct interviews with various technical staff to gather data for documentation.
• Collaborate with scrum masters, developers, and management to identify, produce, and maintain technical documentation for all software products.
• Strategically document, communicate, and train processes to engrain in people, process, and technology culture.
• Evaluate and provide feedback on draft documents and attend documentation reviews.
• Must be self-motivated and disciplined to keep various pieces of information received from various members of the organization in an easy to access ordering system to create documentation.

Requirements:

• Bachelor's degree in English, journalism, computer science, or related discipline.
• 3+ years of relevant technical writing experience
• Ability to interface with technical staff and end-users to understand functional requirements to develop processes and procedures.
• Experience and understanding of good documentation practices and proficiency with core Microsoft software/systems such as Word, Excel, Project, SharePoint, PowerPoint, etc.
• Experience with Change Management functional, regression, performance, etc.
• Experience with all phases of the System Development Life Cycle (SDLC), mainly creating the User's Requirements Document and translation into a Functional Requirements Document and Design Document (when applicable).
• Demonstrated experience in the development and maintenance/update of technical documents needed for developers to start coding, distribution of final codes, training guides, and physical training for code deployment.
• Previous software development experience.
• Attention to detail and development of professional looking artifacts.

Additional Qualifications:

• Experience with VA Health Portfolio and Informatics Product Line is a plus.
• Familiarity creating documentation including, but not limited to, such document types as architecture artifacts including DODAAF diagrams, Business Process Models, System Design Documents, Interface Control Document, Production Operations Manuals, program plans, etc. 
• Technical Writing experience within the Healthcare Industry is a plus.
• Ability to obtain a government clearance. Active VA access is a plus.
• Ability to understand HL7 and FHIR basics is not necessary but is a plus.
• Prior experience working with software developers is a plus.

Benefits:

• Medical/Dental/Vision
• 401k with Employer Match 
• PTO + Federal Holidays  
• Corporate Laptop 
• Training opportunities  
• Remote Opportunity

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Sorry, we are unable to offer sponsorship at this time.