Intern, AI Operations | Req #6229

Intern, AI Operations 

Location: Remote 

Requisition #6229 

Job Overview: 

The AI Ops Intern will support the VP of Process Optimization and Technology Adoption. They will embark on a journey to enhance the utilization of AI technologies, particularly focusing on optimizing defined operations through innovative AI use cases. This role is tailored for an individual eager to dive deep into the exploration of AI applications within the company, identifying potential use case ideas, and drawing connections between them to streamline processes and enhance efficiency. The intern will be at the forefront of crafting comprehensive how-to guides tailored for different functional areas within Spirent, ensuring responsible adoption of ChatGPT and similar AI tools across the organization. This position is a unique blend of technical acumen, creativity, and strategic thinking, aiming to leverage AI seamlessly within Spirent's operational fabric. 

About Spirent Communications  

Spirent is the leading global provider of automated test and assurance solutions for communications networks, cybersecurity, and positioning. 

We provide innovative products, services, and managed solutions that address the test, assurance, and automation challenges of a new generation of technologies, including 5G, cloud, autonomous vehicles, and beyond. From testing in the lab to testing in the real world, Spirent helps companies deliver on their promise to their customers of a new generation of connected devices and technologies. 

Why Spirent?... Because together we can shape tomorrow! 

Spirent is its people. When you join the Spirent team, you will join forces and work alongside some of the industry’s most passionate subject matter experts. In an environment of innovation, you will find a place where you can grow, think, explore, create, and make change happen. 

At Spirent, we believe that diversity and inclusion are essential to thriving in the ever-changing world of global technology. We embrace a culture where difference is valued and openness, mutual respect, collaboration, and fairness are considered fundamental. Spirent does not tolerate discrimination or offensive behavior of any kind. We are committed to creating workplaces that genuinely reflect the diversity of the world we serve and an environment where everyone feels empowered to bring their full, authentic self to work. 

Your success is vital to our success, which is why we will support you to perform, grow, and contribute – with the confidence to be yourself. And to support your personal wellbeing, we hope you will love our dedication to creating the right work and life balance experience! 

Join Spirent and together let’s shape tomorrow! 

Job Responsibilities: 

In this role, the AI Ops Intern will be tasked with a project related to how Spirent leverages AI technology. By reviewing AI use case ideas, the intern will not only identify but also unify similar concepts to foster best practices to improve individual productivity. A significant part of their responsibility includes the creation of detailed how-to guides for using ChatGPT effectively, tailored specifically by functional area to ensure maximum accessibility and impact. Furthermore, the intern will develop GPTs for general use cases, such as a Help Desk GPT designed to address basic IT queries, serving as a proof of concept for broader AI applications without needing intricate knowledge of Spirent’s operations. This role demands a keen understanding of AI prompting techniques and the ability to refine these prompts meticulously to extract the most accurate and useful outcomes, setting a standard for AI excellence within the company. 

Job Requirements: 

• Enrolled in a Bachelor's degree program from an accredited university. 
• Excellent communication and organization skills. 
• Self-discipline and ability to complete tasks without constant oversight. 
• Strong analytical and problem-solving skills, with a keen eye for identifying process improvement opportunities. 
• Demonstrated understanding of artificial intelligence and machine learning concepts. 
• Practical experience with AI technologies, especially in developing, deploying, and managing AI models. 
• Familiarity with AI prompting techniques and experience in refining prompts to optimize outcomes. 
• Proficiency in programming languages relevant to AI and machine learning, such as Python. 
• Experience with Microsoft Office applications.  
• Understanding of data analysis. 
• Understanding of requirements gathering. 
• Knowledge of machine learning frameworks (e.g., TensorFlow, PyTorch) is a plus.