[Summer 2024] Data Development Intern (IINE Boston)

Summer 2024 Data Development Intern (IINE Boston)

The International Institute of New England is a 501(c)(3) non-profit serving refugees and immigrants in Boston, MA, Lowell, MA, and Manchester, NH. The Institute offers internships to students, graduate students, and recent graduates with demonstrated interest or experience in supporting refugee, asylee, and immigrant populations. Each internship includes an educational component, through which interns contextualize their experience and reflect on their service.

All internships are unpaid and correspond roughly with the US semester system:

· Summer Internship: late May/June through August 2024 (Applications requested by March 31st, considered thereafter until positions are filled)

First consideration is given to applicants that can commit at least 16 hours per week over the course of the semester outlined above. Applicants are encouraged to apply regardless of whether their schedule fits the semester system; IINE makes exceptions on a case-by-case basis. Slots fill quickly and candidates are encouraged to apply earlier than the requested date above.

Please note that this internship will be a hybrid format, meaning that some in-person hours at our Boston, MA office are required.

Development Data Internship Overview

As a Development Data Intern, you will work closely with the Development Data Manager to standardize and enhance the development team's Salesforce database. Your responsibilities will include data clean-up, drafting and updating standard operating procedures, testing new features, contributing to the development of innovative features, generating simple reports, and participating in an ongoing documentation clean-up project.

Reports To: Development Data Manager

Location: Boston, MA

Key Responsibilities

· Provide data entry and quality assurance support to ensure the accuracy and reliability of the Salesforce database.

· Collaborate with the Development Data Manager in drafting and updating user guides for existing processes.

· Support the development team in the testing of new database features to streamline fundraising efforts.

· Contribute to the generation of simple reports to track key metrics and performance indicators within the Salesforce database, under the guidance of the Development Data Manager.

· Work on an ongoing documentation clean-up project

· Supporting the Gift Processor in updating reporting acknowledgement letters and acknowledgement tracking systems for stewardship

· Participate in fundraising-related meetings and activities to gain exposure to the various aspects of nonprofit development and contribute insights from a data management perspective.

Qualifications

· Interest in international, refugee, asylee, and/or immigrant issues.

· Strong computer skills are essential.

· Familiarity with databases, especially in the context of non-profits, preferred.

· Knowledge of Salesforce preferred

· Excellent organizational, verbal, written, and interpersonal skills.

· Self-motivated, with the ability to work both collaboratively in a team and independently.

Learning Objectives

Upon completion of the internship, the Development Data Intern will:

· Gain hands-on experience in maintaining and improving a database for the fundraising team at a refugee-focused nonprofit.

· Understand data clean-up procedures and quality assurance protocols within the Salesforce platform, specifically tailored to support non-profit fundraising efforts.

· Develop skills in drafting and updating user guides to ensure streamlined processes.

· Demonstrate an understanding of testing new features and contributing to the development of innovative database functionalities.

· Learn about the intricacies of non-profit fundraising, including donor management, campaign tracking, and reporting within the Salesforce environment.

· Enhance organizational and time management skills by effectively prioritizing tasks.

· Gain insights into the importance of data accuracy and integrity in fundraising efforts, understanding its impact on donor relationships and overall organizational success.