Career Services and Entrepreneurship Administrative Apprentice

Career Services and Entrepreneurship Administrative Apprentice

Job Description

The Juilliard School

2024-2025

Department: Enrollment Management & Student Development 

Reports To: Director of Professional Apprentice Program, Assistant Dean of Community Engagement Marks Center

Exempt or Non-Exempt:  Non-Exempt

Description: 

This is a full-time position. The apprentice will assist Community Engagement and Career Services staff with all programs and services that address the needs of students and alumni related to career development and entrepreneurship. The apprentice assists in the communication, marketing, digital content creation, scheduling, and customer service of the Offices of Community Engagement and Career Services.

The salary is $16.72 per hour or a contracted amount of $25,414 – $28,089 for the school year.

About the Office of Community Engagement and Career Services: This office connects students and alumni to professional opportunities and resources through its Fellowship programs, grants programs, online Career Portal, the Hire Juilliard Performers program, and curricular and co-curricular offerings, all of which help college students become communicative and socially responsible artists, learn to serve the cultural needs of their communities, and develop agency in agency in their careers.

Performance series and events: Hire Juilliard Performers (500+ events per year), Community Engagement Fellowships (400+ events per year), public-facing events in education and entrepreneurship (5-10 events per year), guest artist performances and workshops (20-40 events per year)

Fellowship programs (approximately 100-125 Fellowships awarded per year): Gluck Community Service Fellowship (GCSF), Morse Teaching Fellowship, McCabe Guitar Fellowship, Music Advancement Program Fellowship, and Combining Literacy Instruction with Musical Beginnings (CLIMB).

Grant programs: Career Grants, Project Grants, Jakab Global Grants, Entrepreneurship Grants, and post-graduate grants

About the Professional Apprentice Program: This program provides immersive training for emerging performing arts technicians and administrators, addressing the need for practical training in the field. For over four decades, it has prepared recent graduates, early-career professionals, and individuals undergoing career transitions for employment in the cultural sector. This is achieved through hands-on experience, professional development, and networking and mentorship opportunities. 

Details can be found on the Juilliard Website's Professional Apprentice Program Page.

Working at Juilliard:

Founded in 1905, The Juilliard School is a world leader in performing arts education. The school’s mission is to provide the highest caliber of artistic education for gifted musicians, dancers, and actors from around the world so that they may achieve their fullest potential as artists, leaders, and global citizens.

Excellence and professionalism are important guides in how we go about our work, but we also connect to the mission as individuals in the workplace. We thrive because of our variety of backgrounds and our ability to be open and honest, and we also thrive because we enjoy each other’s company. We believe that each employee has the responsibility to help shape the Juilliard organizational culture, and we provide opportunities to participate in team-building throughout the year. Our organizational values focus on excellence, creative enterprise, and equity, diversity, inclusion, and belonging.

We encourage you to read more about how we achieve our mission on our website, juilliard.edu.

Role Responsibilities: 

• Create, distribute, and post (physically and digitally) marketing materials for events presented by the Offices of Community Engagement and Career Services, including print poster materials, social media posts, and video editing of student work produced by the Office’s programs.
• Assist with and attend all workshops presented by the office through creating and sending promotional materials, facilitating space and food/supply ordering, set-up, and clean-up, and obtaining proper equipment.
• Answer incoming requests and queries about job opportunities, concerts, special events, festivals, auditions, private teachers, and job bank requests from students, alumni, staff, and faculty.
• Maintain office files and databases including competition and summer festival files, job notices, grants, and office handbooks utilizing Airtable and GradLeaders.
• Greet visitors and maintain professional and welcoming environment in busy reception area with high volume of student traffic.
• Give quarterly presentations to Community Engagement and Career Services staff on research projects inspired by the work of this position, with guidance from the Assistant Dean.
• As needed: Provide administrative support for the Hire Juilliard Performers (HJP) program. Duties related to this program include fielding and responding to client inquiries via the phone and email, creating and maintaining promotional material, maintaining client management software (Airtable and GradLeaders), assisting with contracts, maintaining contact records, updating task management databases to reflect the status of inquiries and bookings, and creating invoices and processing payments.

Minimum Requirements: 

• Bachelor’s Degree, or related professional experience and transferable skills, or a combination of both.
• Strong written and verbal communication skills, customer service skills, an ability to effectively serve as the first point of contact for students, administration, and clients.
• Knowledge of the performing arts (Dance, Drama, and Music)
• Basic familiarity with video and audio editing software.
• Knowledge of and a commitment to social justice in the performing arts and interest in the career employment prospects for graduating students of a performing arts school.
• Strong computer skills using software applications including Word, Excel, PowerPoint, Airtable, and GradLeaders.
• Ability to perform multiple tasks quickly, accurately, and under pressure.
• Highly organized, motivated, and strong work ethic.
• Ability to be a strong contributor to a team.

Preferred Background:

• Experience working with jazz and classical musicians, and knowledge of various instruments, ensemble types, and chamber music configurations.
• Experience with or in design, marketing, and/or social media.
• Experience with special events and/or food safety.
• Basic familiarity with video and audio editing software.
• Experience with and knowledge of community-based organizations, (NYC) public schools, and/or school policies and practices.
• Experience and interest in arts administration or non-profit organizations, including higher education institutions.
• Interest in issues facing careers in the performing arts including awareness of job      opportunities, requirements, and lifestyles in the performing arts industry.
• Demonstrated commitment to social justice, uplift, and increasing equity through the performing arts and arts education.

Benefits:

• All Juilliard performances are free to Juilliard employees
• Discounts on day-of tickets to partner organizations at the Lincoln Center campus.
• Tuition-free Extension classes. Please take a look at options here.
• Generous paid time off, including personal leave, sick leave, and scheduled school holidays
• A culture of excellence, best practice, and employee engagement with like-minded colleagues

Nondiscrimination Policy:

The Juilliard School is committed to a policy of equal treatment and opportunity in every aspect of its relations with its faculty, staff, students, and other members of the Juilliard community, and does not discriminate on the basis of actual or perceived race, color, religion, creed, age, sex, national origin, alienage, ancestry, citizenship, sexual orientation or preference, gender identity, physical or mental disability, medical condition, predisposing genetic characteristics, marital status, partnership status, or any other basis prohibited by applicable local, state, or federal law. This nondiscrimination policy covers, but is not limited to, recruitment, hiring, training, benefits, rates of pay and other forms of compensation as well as student admission, access, and treatment in school programs and activities.