Intake Paralegal: Medical-Legal Partnership

Community Legal Aid (CLA) is the non-profit legal services program providing free civil legal assistance to low-income and elderly residents of Central and Western Massachusetts. CLA has over 160 dedicated, talented staff working across multiple offices. Our core work includes effective client-centered advocacy and robust outreach to and partnerships with our client communities.

CLA seeks an intake paralegal to work with its Worcester-based Medical-Legal Partnerships (MLP). The MLPs' medical partners refer patients to CLA for legal interventions designed to address the social determinants of health that adversely affect the well-being of vulnerable populations. Under the direction of CLA attorneys, the intake paralegal will interview prospective clients; assess client eligibility; gather client documents and evidence in support of clients' claims to relief; record client information using CLA's computerized record-keeping system; attend and participate in scheduled unit meetings; assist attorneys with client communications, including providing Spanish-English interpretation and translation; and, when appropriate, provide advice or make referrals to other resources. The intake paralegal will also be required to travel to medical provider sites in Worcester County to conduct intake as needed. The intake paralegal will be based in CLA's Worcester office.

QUALIFICATIONS:

• College degree and/or paralegal certificate preferred.
• Capacity to identify and analyze legal and other problems.
• Ability to handle multiple tasks in a fast-paced environment where clients often need immediate support.
• The ability to work cooperatively in a team is essential.
• Fluency in English and Spanish is a plus.
• A demonstrated sensitivity to the needs and concerns of individuals from diverse backgrounds, and commitment to working with low-income communities.

COMPENSATION: The starting salary for this position is $51,840, which is based on a union scale and adjusted upward depending on experience. CLA offers a very generous benefits package that includes 401(k) with employer-paid contribution; low-cost health insurance (medical, dental, and vision) for employees and their dependents; paid leave (4 weeks vacation, 3 personal days, 12 sick days, and 13 holidays); and relocation stipend. CLA has a hybrid workplace and requires staff to work in their assigned office at least three days per week.

APPLICATION PROCESS: Please apply online. Alternatively, you can email your cover letter and resume to avaughan@cla-ma.org or mail to Alicia Vaughan, Human Resources Director, Community Legal Aid, 370 Main Street, Worcester, MA 01608.

CLA is an Equal Opportunity Employer and strives to ensure that our staff members reflect the diversity of the communities we serve. CLA encourages applicants from a broad range of backgrounds and experiences.