Systems Support and IT Intern - Summer Internship
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POSITION: Systems Support/ Information Technology Intern (Temporary, Non-Exempt)
DIRECT REPORT: Director, Systems Support
TIME COMMITMENT: This internship will run from 5/28/2024 through 7/31/2024. Time commitment each week will not exceed 30 (thirty) hours and will be monitored through an electronic time clock.
COMPENSATION: The total compensation for this internship will not exceed the Colorado minimum wage. A total of $5,157.78 will be paid bi-weekly in equal installments per the Cardinal Group Companies payroll calendar.
PHYSICAL LOCATION – This internship will be based in Denver, CO. Applicants based in or willing to self-relocate to Denver will be preferred.
SUMMARY: The Systems Support Intern is a temporary, limited-term position responsible for providing technical support to all communities in order to manage operations and accounting functions within our management software. This internship is designed to be both educational and practical. In this position, the intern will learn how to take skills she or he may have acquired in school related to his or her particular areas of interest and apply them in a professional setting. He or she will gain a better understanding of the role that Systems Support can play in the organization, and be better prepared to work in the arena of human resources. This is a paid internship.
Why Cardinal: The Cardinal Group Companies internship allows you the opportunity to learn from a recognized leader in the multifamily, investment, construction, and marketing industries. During your time with us, you will learn not only what makes an industry leader, but also what an award winning corporate culture feels like. Through one on one training, team events, and exposure to high level, real-time strategy you will come away from your time here a well-rounded and valuable candidate for any career path you choose.
Before you say yes to Cardinal: Take a moment to check out what our current and past Team Members have to say about working with Cardinal Group Companies. We think you will like what you see:
RESPONSIBILITIES (Including but not limited to)
- Supports the Systems Support Team/IT Team
- Provides administrative support to on-site teams
- Support team members through help desk ticket requests and tasks
- Report to the applicable support team member of current responsibilities
- Performs system efficiency audits
- Assists with the Annual Lease Term/Lease Edit projects and other assignments as assigned by team leader
- Daily operation and maintenance of systems
- Ensure adequate understanding of best practices and procedures
DESIRED QUALIFICATIONS
- Current or recent enrollment in a graduate or undergraduate degree in Business Systems, IT, Analytics, Technology Management or similar
- Independent sound decision-making and problem-solving skills
- Strong customer service skills
- Excellent written and verbal communication skills
- Proficiency in Excel and Google Suite preferred
- Business Intelligence administration experience preferred
- Strong attention to detail
- Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment
- Express ideas and information clearly and concisely
- Ability to understand and carry out industry-specific written and oral direction
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Incumbents work in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle, or feel and talk or hear. The employee is frequently required to stand; walk; reach with hands and arms, and stoop, or squat. The employee is often required to sit. The employee must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.