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Instructional Designer/Trainer

The Office of Business Reporting and Systems within Business Services is looking for a highly-skilled Instructional Designer/Trainer to join our team. In this role, you’ll be responsible for developing and executing engaging training plans, classes, and learning materials, including documentation, manuals, self-paced learning modules, videos, webinars, and more. As part of your duties, you’ll also be responsible for scheduling classes, providing user onboarding for university employees on certain UB business systems, and reviewing feedback to improve materials and classes. Your expertise will be paramount in identifying opportunities to leverage technology to enhance the learning process.


Duties included in this role:

  • Create strategic training programs that align with business needs and projects
  • Assess individual and group training needs
  • Plan, prepare, and research lessons
  • Create a diverse variety of deliverables – (i.e. documentation, videos, self-paced learning, webinars, etc.)
  • Develop and deliver in-person and remote courses to individuals and groups in a professional manner
  • Organize, prepare and promote courses and customized training materials
  • Develop and maintain web-based training materials including videos, instruction manuals, and tip sheets
  • Collaborate with project coordination team to develop training plans, course materials and documentation for new software applications
  • Apply new technologies to deliver courses and improve the learning experience for users
  • Develop and assess learning outcomes for participants
  • Keep personal IT and training skills and knowledge up to date


Outstanding Benefits Package 

Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. We support your growth and development through our career coaching and training department and we qualify as a public service loan forgiveness organization. Learn more about our benefit packages.


About The University at Buffalo
The University at Buffalo (UB) #ubuffalo is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo.

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.