Temporary Health Information Representative (BBC)-531860

Job Summary

 Department of Health Promotion Services is currently seeking a Temporary Health Information Representative. Job duties include:

• Provides excellent customer services to students needing assistance with immunization and international insurance holds.
• Proactively communicates with students on their hold status and provides information on documentation needed for hold removal.
• Reviews and processes school-sponsored insurance reports and alternative insurance forms for the removal of international student health insurance holds.
• Assists with reviewing and identifying alternate insurance companies that meet FL BOG and federal State Department guidelines for students on F1and J1 visas.
• Works with alternate insurance companies as needed, when issues arise with cancellation of coverage.
• Assists in the development and enforcement of immunization and insurance related procedures and operational guidelines.
• Works alongside supervisor in enhancing the International Student Health Insurance Compliance program and provides supervisor with Insurance related statistics, as requested.
• Reviews the immunization and insurance email accounts to ensure quality and timeliness of communication.
• Provides the manager at the end of the month the total Immunizations and Insurance emails and phone calls completed for the monthly reports.
• Conducts mass hold removals for other university departments or programs who required the school-sponsored plan, as appropriate international student plans.
• Reviews school-sponsored insurance dashboard to confirm insurance enrollment with school sponsored plan.
• Employee will be cross trained in all Immunization policies and procedures, including processing Immunization data PantherSoft to allow student registration.
• Utilizes the student medical record system (PyraMED and ImageNow) to process immunization holds, as appropriate.
• Inputs student data into the medical record, runs the FL SHOTS interface, and inputs vaccine records, if necessary. Confirms holds are removed from PantherSoft.
• Reviews immunization documents submitted by students to ensure adherence with the Florida Board of Governors immunization mandates.
• Reviews and processes FL SHOTS Consent forms by scanning into the medical record. Reviews the Florida SHOTS database as needed to document immunization compliance.
• Utilizes established university systems (i.e.-PantherSoft) to process insurance and immunization holds, as appropriate.
• Collaborates and communicates with applicable offices (e.g., PantherSoft, SHWIT, Student Services, Admissions, International Student and Scholar Services, Orientation) in the design, development and/or refinement of immunization compliance program, and processes and management of the program.
• Performs outreach to students to ensure that expectations regarding immunization and/or insurance compliance policies and procedures are clearly understood and met. Attends university events (i.e.- Orientation and Concierge), as needed, to provide education and assistance with international insurance and immunization holds.
• Responsible for destruction of physical documents once processed into ImageNow, PantherSoft, and/or the electronic medical record system.
• Runs queries, prepares, and processes immunization and insurance pre-requisite orientation lists as assigned.
• Runs and reviews admissions opt-in query to identify students who consent to access immunization records. Assists with data collection on student satisfaction and conduction of health insurance surveys as assigned.
• Assists with compiling monthly report data for HC unit to include call center data, immunization waiver data, medical exemptions, number of pages scanned, and number of insurance plans processed.

Job Category

Temporary

Minimum Qualifications

High school diploma or GED required and two (2) years' experience in a healthcare setting; OR an equivalent combination of relevant education and/or experience.

Work Schedule

• Monday - Friday
• 8:30AM-5:00PM
• 40 hours a week

Advertised Salary

$18.00/hour

Pre-Employment Requirements

Criminal Background Check

Temporary Disclosure

As a temporary employee, you will not be eligible to participate in all employee benefit programs (e.g., paid leave, retirement, or tuition reimbursement).

Under the Patient Protection and Affordable Care Act (PPACA), a temporary employee who works on average 30 hours or more per week may be eligible to enroll in health care benefits. As a temporary employee, you are also eligible to enroll in supplemental plans (e.g. dental, vision,) which requires full payment on your part.  

Upon completing an assignment, employees may apply for a position on FIU Careers.

How To Apply

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications". 

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment.  Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

How To Apply

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications". 

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process.  It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Disclosures

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.  However, employees who have access to the compensation information of other employees or applicants as a part of  their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.