Customer Success Intern

As an intern at ResMed, you’ll gain hands-on experience, learn from experts, and collaborate with teams that do truly amazing things.

Over the course of our 12-week internship experience you will have the opportunity to: 

• Work directly with a mentor in your field of study while finding solutions to real world problems
• Experience our products up close by working with a SaaS team
• Interact directly with our company leaders
• Build a lasting professional network through social events and engaging activities
• Gain the skills and knowledge to become a future leader in the medical technology industry

Let's Talk About Responsibilities:

As a Customer Success Manager Intern, you will work directly with our team of customer success managers. With guidance from our Customer Success Managers, you will work on projects aimed at improving our clients overall customers experience.

The right candidate for our internship will be expected to know commonly used concepts, practices, and procedures within the software development process and rely on mentorship, instructions, and pre-established guidelines to perform the job's functions.  

This is preferred to be a hybrid role located at our MatrixCare headquarters in Bloomington, MN. Candidates will be asked to be available to participate in on-site team meetings.

This position is also open to remote candidates.

 Employer will not sponsor applicants for employment visa status.

 Basic Qualifications (Required Skill/Experience):

• Ability to work full-time for 12 weeks during Summer 2023; program dates are May 22, 2023 – August 11, 2023 OR June 12, 2023 – September 1, 2023
• Academic studies that will lead to a Bachelor's or Master's Degree (Business Administration, Organizational Leadership, Healthcare Administration, Information Technology or any related field.

Preferred Qualifications (Desired Skills/Experience):

• Current student 
• Customer Service work experience
• Salesforce knowledge
• Strong organizational skills with the ability to organize, multi-task, prioritize, establish/meet deadlines, and manage execution
• Ability to interact with a wide range of personalities; maintain positive staff relationships and a healthy work environment
• Ability to work independently, as well as cooperatively in a team environment
• Excellent written, verbal and interpersonal communication skills
• Healthcare or education background

Pay Range:

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. All Interns will be hired through our staffing provider partner and will not be a direct employee of ResMed, your Recruiter will provide more details.

 Summary base pay: $20/hr

Individual pay decisions will be made by our staffing provider partner and are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.

Equal Opportunity Employer

ResMed is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

 #techintern