Service Operations Intern

Become a Driving Force at Kia America 

Are you ready to rev up your career and become part of a global automotive powerhouse? Kia America is on the lookout for passionate and driven individuals to join our dynamic team as Interns! If you are eager to gain hands-on experience in the fast-paced world of automotive innovation, this is your chance to accelerate towards success with an industry-leading brand. 

At Kia, we are not just building award-winning cars; we’re shaping the future of mobility. With our bold designs, cutting-edge technology, and unwavering commitment to excellence, we’re redefining what it means to drive in the 21st century. As part of our team, you will be working alongside industry experts and visionary leaders who are driving change and making a difference every day. 

As an Intern, you will embark on a journey of discovery, learning, and growth. From day one, you will be immersed in real-world projects and initiatives that will challenge you to think creatively, problem-solve with agility, and unleash your full potential. Whether you are a student or graduate looking to kickstart your career or gain valuable hands-on experience, we invite you to join us on this exciting journey towards a brighter future. 

Ready to Accelerate Your Career? Apply Now! 

Program Dates: June 24 – August 30 

Don’t miss out on this incredible opportunity. We are seeking ambitious and enthusiastic individuals who are eager to roll up their sleeves and dive into the world of automotive excellence. Apply now to be considered for Kia America’s Summer Internship Program. We will be accepting applications through April 12th

Status

Non-Exempt

Summary

The Service Operations Intern contributes to the overall goal of retaining and creating loyalty among Kia customers. This will be accomplished through clearly communicating Kia’s goals, priorities, strategies, and processes to our dealer partners to help them elevate the overall Kia customer experience. This internship is a 10-week, full-time opportunity at Kia America’s Irvine headquarters. The position is hybrid with one remote day per week.

Major Responsibilities

• Update Kia Service Transaction Guide (located on KDealer+), to include:
  • Brand logos, colors, vehicles, personnel, pictures (as needed)
  • Review each section with appropriate business owner to ensure accuracy and freshness of content.
  • Incorporate digital transaction guide processes and practices.
• Review and identify opportunities to better communicate with end-user, throughout KDealer+ Service pages.
• Any other duties assigned by the supervisor. This list is not exhaustive and may be supplemented and changed, as necessary.
   

Education/Certification

• Enrolled in or graduated from a bachelor’s degree program required.

Overall Experience

• Prior internship experience a plus.
• Basic understanding of automotive dealership service business preferred.
• Ability to work with many departments and diverse backgrounds required.
• Entrepreneur attitude; ability to self-direct and follow-up required.
• Always looking to gain new knowledge / insight / skills sets required.
   

Directly Related Experience

N/A

Skills

Excellent communication skills required (written and oral)

Multi-Tasking / Organization skills required

Competencies

Care for People

Empower People to Act

Chase Excellence, Every Day

Move Further, Together

Dare to Push Boundaries

Pay Range

$30/hour

Equal Employment Opportunities

KUS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex, including pregnancy and childbirth and related medical conditions, gender, gender identity, gender expression, age, legally protected physical disability or mental disability, legally protected medical condition, marital status, sexual orientation, family care or medical leave status, protected veteran or military status, genetic information or any other characteristic protected by applicable law.  KUS complies with applicable law governing non-discrimination in employment in every location in which KUS has offices.  The KUS EEO policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination and all other privileges, terms and conditions of employment.

Disclaimer:  The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification and for this position.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.