Forecast Coordinator
**This role is a predominantly a work-from-home position. However, candidate must reside within a reasonable distance from our Northfield, IL office or Mundelein, IL office**
JOB SUMMARY:
Medline’s Forecast Coordinator role is critical to our overall Demand Planning Process by maintaining customer and customer group
level forecasting through intake, surplus risk assessment and mitigation processes, and maintenance reporting for Demand Estimate
Documents (DEDs). The DED Management team provides excellent customer service to our stakeholders, ensuring our forecast
portal is operating as efficiently and effectively as possible, while contributing to positive outcomes in Medline’s Forecast Accuracy
CORE JOB RESPONSIBILITIES:
- Completion of daily, weekly and monthly reports as assigned
- Evaluate and provide root cause insights and recommendations for resolution to sales force on escalated issues
- Respond to emails regarding issues with customer forecasting portal, customer forecast documents and other department related
questions - Develop a strong understanding and use of customer forecasting portal to assist with issues and process requests to generate new
demand signals - Develop a strong knowledge of department SOPs and logic to assist stakeholders with questions and issues
MINIMUM REQUIREMENTS
Education
- High School Diploma or GED
Knowledge / Skills / Abilities
- Basic level skill in MS Excel and experience with MS Office Suite
- Highly organized with excellent ability to prioritize multiple projects on a daily basis
- Excellent interpersonal and communication skills, including the ability to communicate effectively with all levels of the organization
- Basic math aptitude
- High attention to detail and commitment to excellence
PREFERRED JOB REQUIREMENTS
Education
- Bachelor’s Degree
Work Experience
- Experience working in Supply Chain and Customer Service
Knowledge / Skills / Abilities
- Intermediate to advanced level skill in MS Office
- Basic level skill in SAP