Case Manager (Client Advocate) - 19610

Maximus currently has a Case Manager (Client Advocate) opportunity with the Maximus Montana Employment and Training Project. This Project will provide intake, assessment and development of an Employability/Service Plan (ESP) plus case management of participants along with job development, placement, & retention services. Our goal is to equip participants to be successful in the world of work by building their skills capacity, prioritizing employment, and supporting retention.

Essential Duties and Responsibilities

- Promote working relationships with customers and monitor engagement and progress.

- Liason with customers on a regular basis to meet and achieve program goals and/or maintain program services and eligibility.

- Exhibit considerable programmatic knowledge and assist customers in multiple phases of the application process, ranging from enrollment through the awarding of benefits and services.

- Assist customers to acquire services that facilitate program goals (e.g., educational and/or vocational training, medical, child care, transportation, substance abuse/mental health, child support establishment, legal, and other related needs).

- Maintain accurate and timely case notes on all customer contacts and document activities.

- Share information about outreach and engagement efforts with project staff.

- Inform project staff of any barriers that they identify and that are preventing the customer from engaging with the Provider.

Minimum Requirements:

- High School Diploma

- 2-4 years of experience

Previous Maximus experience preferred. 
- Previous incumbent experience preferred. 
- This position requires travel up to 10% of the time to our Glasgow location. 
- This position requires you to have reliable transportation to travel to other offices within the region.

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