Spring 2024 Operations and Analytics Intern

We're Hiring an Operations and Analytics Intern!

At Virtual, we are at the forefront of leveraging data and technology to drive our business forward. We pride ourselves on being a dynamic team that is passionate about innovation, excellence, and fostering a culture where interns are considered integral members of the team. Our interns are encouraged to bring ideas, participate in innovation, and contribute directly to our corporate goals.

We are excited to offer an internship opportunity focused on Operations and Analytics. This position is designed for individuals who are detail-oriented, excited about processes, operations management, and especially data analytics. This role is ideal for students pursuing a career in business administration with a specific focus on analytics, offering hands-on experience aligned with corporate objectives and real-world impact.
 

Start Date- April 2024

End Date- TBD, with the possibility to extend through the end of the year or beyond. We aim to find a candidate interested in committing for at least one year.

Location- Wakefield, MA

Schedule- Up to 40 hours/week during business hours; flexible based on school schedule.

Pay- $15/hour

Student must be in a current college or university internship program.
 

Take your learning outside of the classroom! At Virtual, our interns are part of the team, not just the "bottom of the totem pole". We encourage everyone to bring ideas by providing opportunities for innovation, learning and exploring. Your work will be aligned to our corporate goals, so you're working on what matters and helping our clients make their mark on the world!
 

YOU'LL GET TO...

• Support our analytics initiatives, focusing on data set updates, report creation, and analytics system maintenance, including Power BI.
• Manage and manipulate data sets to support data analysis and reporting.
• Conduct data analysis to support business decision-making.
• Assist in the development and implementation of data management processes to ensure data accuracy and completeness.
• Collaborate with cross-functional teams to identify and implement data-driven solutions.
• Opportunity for expanded responsibilities in analytics projects based on performance and interest, such as supporting the creation of in-depth reports for internal departments or client-facing documents.
• Actively engage in identifying specific data collection needs to support evolving company and client requirements, offering a pathway to contribute to high-impact projects and initiatives.
• Provide expert support and training to all staff using our internal project management tool, Wrike.
• Develop, implement, and manage additional templates, processes, and workflows for Wrike.
• Manage and update training materials as necessary.
   

WE'RE LOOKING FOR SOMEONE WITH...

• Strong interest and exposure to analytics, preferably with coursework focused on Analytics, Business Intelligence, Information Systems, or Management and Strategy.
• Proficiency in Microsoft Office Suite and data analysis tools such as Microsoft Power BI.
• Strong desire to learn new skills and concepts, stay abreast of industry trends, and continuously improve knowledge and abilities in the field of data analytics and business operations.
• Excellent analytical, customer service, and interpersonal skills.
• Strong problem-solving skills and ability to think critically.
• Detail-oriented with effective organizational and time management skills.
• Strong written and verbal communication skills.
• A proactive, "roll-up-the-sleeves" work ethic.
• Ability to work independently and in a team environment.
• Must be currently enrolled in college throughout entire internship period.

Why Join Us?

• This internship offers an invaluable opportunity to gain practical experience in operations and analytics within a company that values innovation and data-driven decision-making. You will not only contribute to significant projects but also:
• Build a remarkable resume in a competitive field.
• Enjoy a fun culture and business casual environment that eases the transition from classroom to office.
• Network with professionals in your field and explore various departments to find your niche.
• Collaborate with successful global companies.
• Receive compensation for your contributions.

About Virtual Inc:  

Headquartered in Wakefield, MA with offices in Nashville, TN, Reston, VA, and Ottawa, ON, Virtual also brings together a remote workforce from all over North America. Founded in 1999, Virtual's innovative and inclusive culture is the driving force behind our success and continued growth.

Our Virtual Team is made up of passionate professionals who understand the needs of associations, standards organizations, consortia, startup advocacy groups, and professional societies. The expertise within the Virtual team enables our clients to achieve their goals and make a mark on the world. Virtual's global clients include organizations led by Google, Facebook, Microsoft and more. We also service organizations that are tackling some of the biggest challenges in the world today, from eating disorders, to space travel to noise pollution.

We are proud to be recognized in the Best Places to Work list, twice! Living our values on a day-to-day basis is real. Not just a poster on the wall. Virtual's core values include trust, respect, inclusion, innovation, service excellence, empowerment, teamwork, generosity, and fun.