Station Training Supervisor
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Station Training Supervisor in our Ground Handling Department. The primary responsibility of the position is providing quality on-the-job training to our new team members and continuous learning for our team members in the station. This includes demonstrating proper use of all equipment and vehicles along with hands-on de-icing training and follow up. The successful candidate will have two years of airline experience, preferably encompassing all functions (ticketing, gate, ramp). This position will report to the Department Manager, Team Member Services.
Essential Duties:
- Assign a variety of tasks and assignments to new hire employees, including airport familiarization
- Demonstrate proper use of all equipment and vehicles
- Provide hands-on training for de-icing
- Follow up after all training events to ensure compliance
- Assist with delivery and storage of station supplies
- Provide support when special events are scheduled
Job Qualifications and Competencies:
- Two (2) years of airline experience, preferably encompassing all functions (ticketing, gate, ramp)
- Outstanding organizational skills and ability to multi-task
- Ability to work independently, set and meet own deadlines
- Ability to work well with all levels of management and support staff
- Familiarity with Microsoft Office Suite
- Ability to defuse conflicts among team members
Preferred Qualifications:
- Experienced instructor or public speaker
- Extensive knowledge of QIK, Sabre
- Bachelor’s Degree in Aviation, Education, or related field
Work Environment:
- Standard office environment, use of computers and other office equipment
- Airport ramp environment, subject to varied weather conditions and elevated noise levels
- All shifts including weekends, nights, holidays and/or irregular shifts
Physical Requirements:
- Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
- Handle objects up to 70 pounds
- Assist passengers with disabilities, including, but not limited to, pushing wheelchairs
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
In addition to a competitive salary, we offer performance-based bonuses and relocation packages, subject to company policy and performance metrics.