Business Operations Analyst

The role

As a Business Operations Analyst, you will own the data that informs the operational decision making at Voltus. In this role, you will partner with teams from across the business — from our product and engineering teams to our field operations team to our customer success team — to unpack ambiguous problems and build lasting, scalable solutions. Your work will vary from analytical problem solving to process and data improvements and building core dashboards and tables — all in the pursuit of helping grow how Voltus operates and measures itself.

What you'll be doing

• Serve as a strategic advisor for Voltus’ people leaders and General Managers, offering data driven insights and recommendations for strategic planning and goal setting
• Develop analyses, dashboards, and reporting to enable better operational decisions
• Monitor and report key metrics to proactively launch analyses and identify growth levers
• Build data systems from zero to one: from data flow to reporting and the decision-making process, ensuring that data insights are accessible and actionable across the company
• Whatever it takes to solve complex problems and build scalable processes

What we’re looking for

• Start-up experience strongly preferred, as well as experience using analytics to drive key business decisions
• Must be fluent in data storytelling and creating compelling data visualizations in Excel, Google Spreadsheets, and Tableau
• Strong proficiency with SQL and its variation among popular databases
• Basic knowledge of finance topics such as financial accounting, modeling, and corporate finance
• A passion for the mission and problem we’re solving

Nice to have

• Proficiency in Python and a familiarity with included statistical packages is a plus
• Experience with the Salesforce ecosystem; building reports and collaborating with systems administrators to design and implement solutions