IT Internship
We are a team of experts from multiple disciplines who have come together driven to bring hope and life-changing therapies to patients and their families.
Responsibilities:
Reporting to the Associate Director of IT, The IT Intern will help mentor Astria IT staff in general IT troubleshooting, IT Support, Tier 1 IT Break and Fix, and any other duties assigned and IT Projects. This intern position is a great opportunity to learn and improve upon your IT Skills and prepare yourself for a career in IT as well as explore the many aspects of IT. We are looking for someone to be open to learn from highly skilled IT professionals with many years of experience and expand upon your customer service skills that are highly sought after. Additional duties include:
- Assist in managing IT infrastructure, including support for hardware, software, and network systems.
- Participate in facilities management tasks, ensuring a safe and efficient working environment.
- Support the implementation of new IT and facilities projects, contributing to project planning, execution, and monitoring.
- Collaborate with cross-functional teams to understand their IT and facilities needs, offering timely and effective solutions.
- Help maintain IT and facilities documentation, ensuring compliance with company policies and regulatory requirements.
- Engage in initiatives to enhance sustainability and efficiency within the IT and facilities operations.
Qualifications:
- Excellent customer service skills
- Willingness to learn new skills and put them into practice.
- A good grasp of IT skills, (don’t worry we can help teach you)
- Good Communication Skills
- Ability to be on site 4 days a week 9-5pm
- Ability to lift up to 45 Lbs. of equipment.
- Ability to move and set up Office Equipment and work under desks and tight spaces.
Astria’s Commitment:
At Astria, we are committed to building a diverse team where every Astrian is empowered to bring their authentic self to work. We embrace a patient-first, people-always culture in which all Astrians and our collaborators have a sense of belonging and receive the support they need to thrive. We invest in our people through our words, our actions, and our values. We are working to develop and implement initiatives that promote diversity, equity, and inclusion throughout the organization and foster a culture of openness, respect, and collaboration, where all voices are heard, and everyone is valued for their unique perspectives and contribution.
People are our greatest asset, and only with a diverse team can Astria shine brighter. Together we can bring our passion and compassion to the work of delivering life-changing therapies to patients, families and communities.