Administrative Assistant

Administrative Assistant

JNP Coffee is seeking a highly organized and proactive Administrative Assistant for 20 hours a week to provide essential support to our team. This is a part-time, in-person role in Shrewsbury, Massachusetts. The ideal candidate will manage daily administrative tasks, ensure smooth office operations, and maintain effective communication with internal and external stakeholders. Reliable transportation is essential, as the office is not accessible by public transit, and occasional errands such as trips to the post office or bank are required. 

JNP Coffee is a global company with offices in the US, Burundi, and Europe. Founded in 2012, JNP Coffee produces, promotes, and trades East African coffee from Burundi to empower farmers through education and premium rewards for high-quality results. JNP Coffee’s mission is to transform lives in Burundi by shifting social norms through the production of exceptional coffees for the global market, sharing premium prices with coffee farmers, and giving women the tools to be self-sufficient through ownership rights and access to education. Guided by the belief that we are here to make a difference, JNP Coffee works with customers around the globe who seek to make a positive impact through their coffee sourcing decisions.

Key Responsibilities:

The Administrative Assistant will support daily operations and perform various administrative duties. Tasks include but are not limited to:

• Managing in office operations such as coordinating shipments, preparing and sending samples, and managing inventory.
• Drafting, reviewing, and sending documentation such as delivery orders and contracts.
• Learn and execute processes for preparing and shipping product samples, ensuring cost-efficient methods for global delivery.
• Conducting data entry, research, and database updates, ensuring accuracy and consistency.
• Coordinate with suppliers, couriers, and internal teams to ensure seamless operations.
• Support the creation and distribution of reports for internal or external stakeholders.
• Supporting customer and client communications.

Qualifications:

• Prior experience in an administrative or office support role.
• Strong organizational and multitasking abilities.
• Proficiency with Microsoft Office.
• Excellent communication and interpersonal skills.
• Self-motivated with a proactive and problem-solving mindset.
• Comfortable working independently and taking initiative.

Preferred Skills:

• Experience with Salesforce.
• Familiarity with shipping and logistics coordination.
• Interest in [relevant field, e.g., coffee, supply chain, education].

The ideal candidate possesses a positive attitude and a growth mindset.  Problem solving, proactiveness, and a strong work ethic are essential traits as a member of the JNP Coffee team.