Bilingual Family Support Specialist

As the Bilingual Family Support Specialist, you will provide peer support and advocacy to consumers of Seneca’s services. Family support may include one-on-one peer support as well as in group settings. The Bilingual Family Support Specialist draws upon their own personal experience navigating systems to work individually with youth and/or family members to engage them in the process, increase their involvement, and assist them in achieving their care plan goals. This includes a wide range of activities in order to function as a member of the supporting team as well as provide individual support. The Family Support Specialist may also be involved in community awareness and leadership activities.  

ABOUT WRAPAROUND 

Seneca’s Wraparound program in Santa Clara County provides culturally-sensitive, highly-coordinated intensive services to youth and families with complex and enduring needs. Through a team and strengths-based approach, the mental health supports focus on enhancing safety, placement stability, and well-being. Wraparound works in close partnership with the Department of Family and Children Services (DFCS), Juvenile Probation, Behavioral Health and Post-Adoption services to provide outcome-oriented services aimed to keep youth in their homes and community. Wraparound serves racially and ethnically diverse youth and families regardless of, but not limited to, their socio-economic circumstance, sexual orientation, gender identity and expression, and religion. 

ABOUT SENECA  

Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve. 

RESPONSIBILITIES

• Provide and communicate guidance, expertise, and support for youth, families, and/or any other natural supports one-on-one and in group settings
• Demonstrate high level engagement and alignment skills, to build trust and rapport with youth, families, and collateral supports
• Work as a “collaborative advocate,” helping youth, caregivers, and family members understand the mandates and perspectives of other team members while navigating through county systems
• Use knowledge of community resources, school systems, or other mental health services to help youth and families identify and connect to a family safety network and/or natural support team in the community
• Provide coaching and support related to safety planning/self-control plans as well as self-care plans for youth/families
• Attend and participate in mental health awareness activities in the community
• Participate in peer forums which may include public speaking engagements
• Complete all training requirements as indicated by supervisor
• Participate in weekly supervision/mentorship with the supervisor or designee
• Maintain accurate and high-quality documentation and paperwork including but not limited to mental health notes, timesheets, expense reports, and mileage

QUALIFICATIONS

REQUIRED

• Personal lived experience being a parent/legal guardian raising your own child that received services from relevant system (e.g. foster care/social services, educational/IEP services, SARC/developmental services, Medi-cal, adoption, juvenile probation, substance use disorder treatment, or mental/behavioral health) 
• High school diploma/GED
• Bilingual Spanish skill set, pass the bilingual proficiency exam
• Be part of a rotating emergency on-call system, scheduled ahead of time 
• At least 18 years of age
• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements
• Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy

PREFERRED

• Ability to work as a part of a multidisciplinary team in a fast-paced environment
• Ability to work with diverse population
• Strong organization and communication skills

Schedule

• Full-time; Monday - Friday; 9am - 5:30pm 
• On-site, in-person services provided
• Be part of a rotating emergency on-call system, scheduled ahead of time

Benefits 

• Starting at $28.52 - 31.02 per hour, commensurate with experience
  • Actual salary dependent on creditable experience above the minimum qualification
  • Salary increases each year
• 5 weeks of Paid Time off and 11 Paid Holidays
• Mileage reimbursement
• Stipends provided to staff members participating in the emergency on-call shifts 
• Comprehensive benefits package:
  • Medical, dental, vision, chiropractic, acupuncture coverage
  • 50% paid premiums for dependents
  • Long-term disability, family leave, and life insurance
  • 403b Retirement Plan
  • Employer-paid Employee Assistance Plan
• Seneca is a Public Service Loan Forgiveness certified employer
• Scholarship opportunities, ongoing training, and professional development opportunities

Please apply directly through our website by clicking here!