The team and management all work well together and the job often involves a sense of achievement.
What I wish was different
The store often gets really messy so we have to stay late to clean it up.
Advice
Work hard and do things right the first time, and the experience will be great.
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Cashier
March 2016 • Brownsville, TX
What I liked
I literally love the people
What I wish was different
More chances to move up
Advice
Nothing
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brande associate
May - August 2018 • West Des Moines, IA
What I liked
I really enjoyed the people I worked with.
What I wish was different
More organization of the store
Advice
Old Navy is a fantastic first job, and I would recommend it to anyone!
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Brand Associate
July - August 2018 • New York City, NY
What I liked
I liked interacting with different people. It improved my social skills.
What I wish was different
I wish I would have applied earlier to try all the positions in the store (mainly register).
Advice
Work retail at least once in your life! It is helpful to mix with groups of people to teach you how to collaborate!
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Brand Associate
August 2017 - July 2018 • Reno, NV
What I liked
Simple tasks, good customer service lessons, fun coworkers
What I wish was different
More education about positions, less responsibility on lower-level employees
Advice
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Sales Associate
October 2017 • Mays Landing, NJ
What I liked
Working at Old Navy was my first job, I was warned by family and friends to never go into retail for my first job. I was expecting to have a bad experience at work but the friendly atmosphere that the managers and my fellow employees made me enjoy my job and make me excited to go to work.
What I wish was different
I was told I would be trained for the cashier position very shortly after I started work, I did not get trained until the end of summer which was a couple of months. I should have questioned my training earlier, this was mostly my problem of being shy.
Advice
Do not be shy when talking to management about training and questions, they are more than happy to hear your problems and to help you. Be prepared to do frustrating task that are caused by difficult customers.
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Apparel Salesperson
April 2018 • Freehold Township, NJ
What I liked
I like being able to work as a team to help progress the stores' sales. Also having costumers who are enjoyable to talk to and work with. The management is component and very encouraging to the employees.
What I wish was different
I wish the hours had been more consistent
Advice
Learn to work well with any type of person, no matter their differences from you.
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Sales Associate
June - August 2018 • Knoxville, TN
What I liked
Enjoyed working in retail for the first time. My coworkers were very nice, and it was great to be surrounded by people my age. I really enjoyed helping people out in such a kind area.
What I wish was different
The management team was not the best. It was clear there was a lot of conflict between them. Some of the managers were/are great, some of them were/are not.
Advice
There's a lot more you need to learn than you would think. The job is very detail oriented, and it's important to always be friendly and kind to the customers and your coworkers.
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Sales associate
May - August 2018 • Fort Lauderdale, FL
What I liked
I liked interacting with customers everyday and developing better customer service skills.
What I wish was different
Advice
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Retail worker
June 2018 • Walpole, MA
What I liked
Easy to work with others
What I wish was different
More training
Advice
Make sure you can easily communicate with others
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Stocker
May 2018 • Burlington, VT
What I liked
Nice people
What I wish was different
More hours
Advice
Good job
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Sales Associate
May - August 2018 • Canton, OH
What I liked
Each work day was a new experience with a new sale happening. The customers were friendly and the managers were really helpful.
What I wish was different
Advice
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Brand Associate
June 2018 • Marlborough, MA
What I liked
I liked the environment and my coworkers. Everyone was super friendly and helpful, especially the managers. They treated us like equals and always made me feel welcome.
What I wish was different
I wish we had more people working during certain points when we'd have a rush.
Advice
Be aware of the current sales that are going on with the store. People will ask you about them, or you will be expected to mention them. Learn the prices of items and where they are. They continually change from day-to-day, so actively try to learn.
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sales associate
May 2018 • Swansea, MA
What I liked
flexible schedule
What I wish was different
shift length
Advice
be sure to talk to all customers
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Sales Associate
May 2018 • Clarksville, TN
What I liked
I love working with people and helping them choose items to buy.
What I wish was different
The hours I was scheduled were sparse, would have liked more.
Advice
You have to be able to work at a fast pace.
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Sales associate
May - August 2018 • Scottsdale, AZ
What I liked
Friendly work environment and organized store procedures
What I wish was different
Older computing systems and poor stock Check system
Advice
Find a career you enjoy the people at. It increases productivity drastically.
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Sales Associate
October 2017 • Wichita, KS
What I liked
Fun work environment
What I wish was different
Advice
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Sales Associate
May 2016 • Beaverton, OR
What I liked
The community. My coworkers are really inclusive and forgiving if there is an issue.
What I wish was different
I wish I would’ve gotten more hours. There weren’t enough for everyone to get what they wanted.
Advice
Ask questions if you have them. It’s better to learn how to do something right than to do it wrong.
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Sales associate
May - August 2018 • Littleton, CO
What I liked
Choose own hours
What I wish was different
Not getting new managers and having to train my managers
Advice
Work your hardest, the managers notice
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Retail employee
June 2015 • Round Rock, TX
What I liked
I love my managers
What I wish was different
I wish I could get the same pay in nacodoches
Advice
The pay is really hard to compete with when I come back to school so I wish I could continue working during the school year.
