Sorenson

Communications Assistant

May 2019 • Orem, UT

What I liked

The hours are flexible to the schedule of the individual and there are options for changing hours if needed. For example, students have the option to have a split schedule to make room for working the same amount of hours in the day while fitting in time for classes. The co-workers are friendly and supportive of individual workers' personal progress, and the environment is positive. Lastly, the job is very fulfilling, knowing that what you are doing is helping to improve the quality of people's lives by helping them communicate over the phone.

What I wish was different

Because of the nature of the job, to help people have conversations over the phone, the demand for assistance increases on particular holidays when more people call their loved ones, so it is difficult to get time off on holidays like Christmas.

Advice

The job requires development of new skills, such as how to properly dictate calls using Dragon technology. These skills require time to develop, so be prepared to be patient with yourself and recognize your step-by-step improvements over time.

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Virtual interpreter

May 2018 - December 2019 • Orem, UT

What I liked

Great happy culture there. They take very good care of their employees with a fully stocked break room and monthly massages.

What I wish was different

More standing stations and less nitpicking over small things like forced timeouts.

Advice

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Marketing Intern

May - July 2018 • Salt Lake City, UT

What I liked

I completed all the projects in editing in advance even the dues were later. The co-workers from SVRS kudos me for good job focus on work. My great experiences from SVRS, I went to RIT and Los Angeles, California for one week for filming with one of my studio team. I met SVRS employees from Sorenson Center in Burbank, California and Rochester, New York. I also met many SVRS employees from around the USA came to Salt Lake City, Utah for Sorenson Communications's 15h year anniversary. This is one of my most great experiences ever.