Working as a Claims Intern at State Farm was one of the best experiences during my time at Mizzou! I originally approached BA-4500 (required internship course) as a hassle and started applying for many internships just to meet the graduation requirement. State Farm was the quickest one to reach out to me, and I am so happy they did!
As a Claims Intern, I was given the opportunity to explore State Farm as a whole. I was not confined to just the Claims Department when looking at future career opportunities. While the work was challenging at times, I learned so much about the Insurance industry and gained many valuable skills along the way.
The primary work I did during this internship was handling claim files for State Farm policy holders. This included reviewing new insurance claims, making calls to involved parties, reviewing police reports, gathering information from online resources, and much more. I really enjoyed this work much more than I originally thought I would! The investigative aspects of this role really made me feel like a detective at times!
The internship was not limited to just this type of work. I also got to attend meetings with executive leadership and learn about all aspects of the company. I also got to attend development seminars that helped grow my business acumen. State Farm made me feel important and expressed that the internship is about much more than working insurance claims. The internship is primarily focused on preparing and educating potential future leaders of the company.
It was for that reason, when the internship ended, I accepted a full-time position with State Farm as a Claim Specialist. I have been in the role for about 4 months at this time and I am really enjoying it! I am still presented with opportunities for growth, and I have a clear development plan for my career.
I cannot express how highly I recommend this internship and State Farm as an employer.
What I wish was different
Nothing comes to mind! I had a great experience!
Advice
This role may push you out of your comfort zone, especially if you struggle with communication over the phone. However, you will be well prepared, and this is a great way to overcome communication insecurities in a safe environment with lots of support/guidance.
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Technology - Intern
May 2021 - August 2022 • Phoenix, AZ
What I liked
My favorite part about State Farm is the people you work with and work under. Everybody I have met over the last year has just been great, and really willing to help when they can. My managers on the teams I have been on have been especially awesome, because they are striving to give me strong deliverables I can put on my resume in the time I have with them, as well as listening to my feedback and focusing on the things I want to learn.
What I wish was different
I would say that State Farm itself is a very corporate environment, so the things you need to get done can take a lot of time sometimes. That is just the nature of a large corporate environment though, and I have never really felt rushed by others to get anything done as fast as possible, so everybody understands this and accommodates it.
Advice
A lot of Computer Science people look only at big tech companies and don't realize that there's even more work laying in the corporate sector, like State Farm. Definitely give it a look, and don't pass it by just because it isn't Google or Amazon!
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Underwriting Risk Analyst
May - August 2017 • Atlanta, GA
What I liked
There was a lot of autonomy and exposure to different parts of the company. Aside from doing functional risk work, I was also tasked with multiple projects ranging from internal consulting to cost optimization.
What I wish was different
State Farm's internships are very inconsistent. I was fortunate to be placed with a good team with a good manager. However, some interns were placed in teams that never had a good rapport or a good opportunity to do actual work (you know, instead of being a glorified administrative assistant). There was also a lack of accountability in other departments. It frustrated me specifically because I was working twelve-hour days and making less than other interns who would play paper basketball and watch Netflix all day. Of course, I ended up with a better experience (and better recommendation letters), but it is the principle.
Advice
For those at Princeton, this is a good internship to have between your freshmen and sophomore years or sophomore and junior years. It is good experience and a good résumé builder. If you perform like a Princeton student should, you will blow everyone away. Their expectations are fairly low.
